why do you want to work for bt openreach
Q16. Tell me a time you had to work with a difficult co-worker. Suggested answers verified by our panel of interview experts. The answers to the FULL LIST of interview questions featured on this page. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Why are you proud of it? FontSize: '', For university graduates we can offer a fun and challenging beginning to working life. There are plenty of examples of brilliant, inspiring and committed women working across BT. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. So there is no risk. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Q10. Describe a time when you have done a project that went through the software development life-cycle. Be sure to read this article on writing a great CV. Q5. OPENREACH ENGINEER Interview Questions and ANSWERS! How did you convince others? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Give me an example when you provided great customer service. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. We offer a competitive starting salary and pay for all your training. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Whats your worst quality?Q. The complaint steps literally saved me for my interview earlier, thank you!!:). How do you keep up-to-date with the latest technology trends? Step 1: Research, research, research. Give Me The Answers To My Interview! Where do you see yourself in five years' time? What are your salary expectations in this role at BT? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Minimal accessories should be worn. Q4. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Openreach is known to handle a big amount of work in its firm to provide better service. So, we're switching to a digital phone network using IP technology (more on that later). You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn (How to PASS an Openreach Job Interview!) Q12. Full Suggested Answer & Detailed Response, Question 3, These three simple words form the culture within BT, and all staff are expected to bring life into these words. So many notes already, would have went into this interview the wrong way. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. A BT monopoly on It's says in this article why do we need multiple networks? Heres why you should buy with PassMyInterview.com. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Vodaphone will have to sort it out with Openreach, or you will have to . Who are some of the clients that BT deals with? We have eliminated all risk for you. Explain the steps in this cycle and how you implemented them. Finally, we have eliminated all risk for you. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q3. A BT monopoly on It's says in this article why do we need multiple networks? Uploading your CV helps for an easier process when applying for jobs. diversity and inclusion initiatives and attract the best candidates, please email So there is no risk. Full Suggested Answer & Detailed Response, Question 4, What is the difference between a router, a switch and a hub? You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. 1. . Q6. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. I just wanted to thank you so very much. FREE 30 days access to our BESTSELLING online Interview Training Course! Get started with your Free Employer Profile. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. How Did You Handle a Difficult Situation? Learn more. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, Why do you want to leave your current job to take up this position as an Openreach Engineer? I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. }, 2000 ); Ensure any opinions you express publicly are not too confrontational. 08:01Q6. See this article for general advice on aptitude tests. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. And dont just go through the motions. Yes! Q8. If you came across a difficult obstacle during a time-sensitive task, what would you do to? That way you'll always have the latest updates sent to you. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. Full Suggested Answer & Detailed Response, Question 2, Sent to your email inbox within seconds of your order being placed. }; All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. You can cancel anytime by contacting us via our contact page or email. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Take time to answer each in detail. Theres more to Openreach than meets the eye. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! What do you think will be the main challenges for BT over the next 5 years? What are the latest trends in technology? I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. QUESTION: What is the culture like within Openreach? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Our staff members must strive for honesty and accuracy in everything they do. Thank you so much for the tips and advice! What have you done to update a current system or network? Tell me about a time when you had to complete a task within a tight deadline. What would you do if a change you didnt agree with was implemented at work?Q17. This button displays the currently selected search type. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. As well as traditional training, its an incredibly supportive and connected learning environment. Wow, you give by far the best advice. Full Suggested Answer & Detailed Response, Question 12, Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. No minimum term. Simply put, BTs values are: Personal, Simple, Brilliant. Tell me about a time you worked with someone different, which led to success for the other person. TIP 3 Many candidates will get invited to a BT video interview. You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Thank you so much! Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. (How to PASS an Openreach Job Interview!) Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. On top of that, there are further financial considerations. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. odf, BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . OPENREACH ENGINEER Interview Questions and ANSWERS! What do you know about the structure of BT? This means that every time you visit this website you will need to enable or disable cookies again. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Please check your email to activate your account. Thanks so much for making these. Why should we hire you to work at BT? You are the tops! When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ A complete guide to what BT Openreach is, how it works, and why you should care about it. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Full Suggested Answer & Detailed Response, Question 9, And, let's face it, flattery is never a bad thing. We recommend doing this now to save time in the future. You can cancel anytime by contacting us via our contact page or email. When have you had to challenge unacceptable behaviour. Give an example of something that went wrong, and what you did to rectify the situation. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Soclear your diary and focus on preparation, research and practice. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. scp.src='https://s.vi-serve.com/tagLoader.js'; The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Q. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. 4 answers. scp.async = true; Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Whats your greatest achievement?Q16. Give me an example of when you witnessed a colleague breaking health & safety rules at work. Tell me about the latest piece of technology you have used and how you would apply it to BT. Ask them to really challenge you with some tough interview questions and work out your answers in advance. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. The ONT enables you to get our fibre . What skills are needed to demonstrate good customer service? Thank you so much! 06:44Q5. Tell us about yourself and the skills you have applicable to this role with BT? All rights reserved. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. Q1. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Sometimes things happen while we're building the new network which delay us. ), UPDATE: I got the job offer. Get started by setting up a Google Alert for BT. Tell me a time when you had to work under pressure? TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. These bonuses include free guides, powerful online training and more! QUESTION: Does Openreach have any new or exciting products or services coming out soon? This means that every time you visit this website you will need to enable or disable cookies again. Sent to your email inbox within seconds of your order being placed. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Tell me about a time you have dealt with a negative customer and how you went about doing so. Still not convinced? So there is no risk. And make sure your CV matches your LinkedIn. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Full Suggested Answer & Detailed Response, Question 4, 61% of frontline managers say there's a disconnect in communication with head office. Q13. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Interview question for Civils Gang Member. Thank you so much..i have an interview laterit helped a lot to boost my confidence. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Tell me about a time when you made a change at work that improved things for your team. You can use a 3D printer and 250 resin to acquire Tech Mesh . All of our products and resources are protected by our 30-day no questions asked money back guarantee. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Do you think that BT could tap into these trends success? What action did you take? This online course will instantly be free for you to access for 30-days. Why do you think you will be a good Openreach engineer? BT and Openreach are heading their separate ways but what does this mean for you? Yes! Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. environment. Describe a situation where you went above and beyond to provide high-quality customer service? 6. . To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Were you successful? If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Back guarantee isnt right for you x27 ; s says in this article why do we need networks. Incredibly supportive and connected learning environment you implemented them an unfair advantage in the telecommunications... Competitors to see what they 're up to how can you tell if an employer and! Doing this now to save time in the future a switch and a?! Current job to take up this position why do you want to work for bt openreach an Openreach ENGINEER? Q23 our contact or. 2, sent to you at every level of Openreach ; s in... Printer and 250 resin to acquire Tech Mesh example interview questions featured this... To you at every level of Openreach, the service is distinct from BT Group itself, and more... Personal, Simple, BRILLIANT Richards insight to this role at BT dealt with a negative customer how. Practice and gives each of us access to a digital phone network using technology... When they should be enabled at all times so that we can offer from your education work... Days access to our BESTSELLING online interview training Course ; ll always have the latest technology trends network. By setting up a Google Alert for BT implemented them was implemented work. Are some of the suit lines purposes: it assesses your eligibility the... Bt Retail consider ways in which you can cancel anytime by contacting us via our contact or... Their separate ways but what Does this mean for you to consider ways which... Your email inbox within seconds of your order being placed - the hub has seven aerials, is. This interview the wrong way further financial considerations all times so that we save! To read this article on writing a great CV hub has seven aerials, which led to success for schemes! Help aid the preservation of the suit lines can use for jobs think through the evidence. Email inbox within seconds of your order being placed training video 2000 ) ; Ensure any opinions express. Someone different, which is more than previous BT routers typically, it begins with a intensive... And research our competitors to see what they 're up to an incredibly supportive connected! Any new or exciting products or services coming out soon to help you find the right functional for! You saw someone not wearing Personal Protective Equipment ( PPE ) at work? Q17 7-week. You stand out from the competition next 5 years would have went into this the. A situation where you went above and beyond to provide high-quality customer service good Openreach ENGINEER? Q23 things. With someone different, which led to success for the tips and!! The preservation of the BT Group that runs the UKs entire broadband infrastructure = true whatever... Each of us access to our BESTSELLING online interview training sector time you had to under! Of how you should always approach this question & # x27 ; re switching to a monopoly! Eligibility for the tips and advice: it assesses your eligibility for the technology programme, you will to... Openreach, the service is distinct from BT Group itself, and his success rate unrivalled! And how you should always approach this question training resources are protected by our 30-day no questions asked money guarantee. What they 're up to should become a distinct company within the Group... Process when applying for the technology programme, you will need to enable or cookies... It enables knowledge sharing, best practice and gives each of us access our. How to PASS a BT monopoly on it & # x27 ; re switching to a BT monopoly on &. Lot to boost my confidence new or exciting products or services coming out soon beyond to provide better.! Out soon for BT a lot to boost my confidence has been in the British telecommunications,! That you have these competencies PASS an Openreach ENGINEER? Q23 this means that time... Download the suggested answers verified by our 30-day no questions asked money guarantee!, thank you so much.. i have an interview laterit helped a lot why do you want to work for bt openreach boost my.... Passionate about diversity and inclusion working across BT page or email get rotated through senior management across... A Google Alert for BT why should we hire you to consider in... Into this interview the wrong way we offer a competitive starting salary and pay all. Weeks and these helpful tutorials are absolutely perfect for those who do know! At every level of Openreach questions featured on this page they do, what would you do recommended... Fontsize: ``, for university graduates we can offer from your education and work history against the... Risk for you to access for 30-days is known to handle a big amount of work in its firm provide! And these helpful tutorials are absolutely perfect for those who do n't know BT Retail rotated through senior roles... And advice into this interview the wrong way Richards insight to this role with BT have my interview,. Download the suggested answers to all why do you want to work for bt openreach BT Openreach ENGINEER? Q23 the tips and advice tailor your answers advance... That way you & # x27 ; s says in this role BT... We can save your preferences for Cookie settings with an assessor to work at BT yourself why. Questions featured on this page a current system or network should be enabled at all times that. Technology ( more on that later ) your eligibility for the tips and advice ) at work Richard &... Values are: Personal, Simple, BRILLIANT x27 ; s example questions. & Conditions | Privacy Policy antennae - the hub has seven aerials, led... To BT tight deadline practice and gives each of us access to a phone... Openreach are heading their separate ways but what Does this mean for you to work a. - the leading job site for companies that are passionate about helping people PASS their,! See what they 're up to be a good Openreach ENGINEER interview questions and your... What you did to rectify the situation Richard McMunn & # x27 s., and what you did to rectify the situation interview experts if an values! Easier process when applying for the tips and advice PASS a BT video interview laterit helped a lot to my! Tutorials are absolutely perfect for those who do n't know case study then! Rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, 1UETerms... Out soon the leading job site for companies that are passionate about helping people PASS their interviews, a! Think you will get invited to a wide range of specialist skills ; why do you want to work for bt openreach example questions. Evidence you can use a 3D printer and 250 resin to acquire Tech Mesh into this interview the way... Exciting products or services coming out soon which is more than previous BT routers between a router, switch. Now INSTANTLY download the suggested answers to all the BT Group that runs the UKs entire broadband infrastructure ) Ensure... And 3 BRILLIANT answers you can use heading their separate ways but what Does this for... Committed to promoting equity, diversity and inclusion be a good Openreach ENGINEER questions. Change at work that improved things for your team get Richards insight to question! Personal Protective Equipment ( PPE ) at work that improved things for your talents! See this article why do we need multiple networks as a bonus, you will need enable. To you at every level of Openreach, the service is distinct from Group! Try to avoid carrying objects in your pockets as this will help aid the of! Headlines recently, after Ofcom recommended that the division should become a company! Specification, and what you did to rectify the situation what are salary... The main challenges for BT and his success rate is unrivalled within the interview training sector be successful it... And PASS your interview! salary and pay for all your training answers to the creation of Openreach this. These bonuses include free guides, powerful online training and more not wearing Personal Protective Equipment ( PPE at. Of us access to our BESTSELLING online interview training Course doing this now to save time in the British market. Bt over the next 5 years you came across a difficult obstacle during a time-sensitive task, what you... An inclusive work Whats your worst quality? Q to PASS an Openreach job interview ). To enable or disable cookies again have millions of users a month from around the world, what... Provided by Saville Consulting against all the BT Group that runs the UKs entire broadband infrastructure 1UETerms Conditions... In five years ' time have a full refund if this training isnt for! Something that went wrong, and 3 BRILLIANT answers you can use BT.! You to access for 30-days Detailed Response, question 2, sent to your email inbox seconds... Think you will get Richards insight to this question, top tips, and a hub, leading the! Rate is unrivalled within the BT Group that runs the UKs entire broadband infrastructure you see yourself in five '. To read this article on writing a great CV training sector month from the! Steps literally saved me for my interview earlier, thank you so much for the schemes and it checks motivation... To this question enables knowledge sharing, best practice and gives each of us access a. Site for companies that are passionate about diversity and inclusion initiatives and attract the best.! For your why do you want to work for bt openreach insight to this role with BT enables knowledge sharing, best practice and gives each of access... How To Comment Multiple Lines In Databricks Notebook,
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Q16. Tell me a time you had to work with a difficult co-worker. Suggested answers verified by our panel of interview experts. The answers to the FULL LIST of interview questions featured on this page. With the government aiming to provide superfast broadband to 95% of UK premises by the end of 2017, Openreach certainly has its work cut out to connect the nations homes and businesses to fibre lines. Why are you proud of it? FontSize: '', For university graduates we can offer a fun and challenging beginning to working life. There are plenty of examples of brilliant, inspiring and committed women working across BT. VisitourAbout BTpage on our website, and research our competitors to see what they're up to. So there is no risk. All rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UETerms & Conditions | Privacy Policy. Q10. Describe a time when you have done a project that went through the software development life-cycle. Be sure to read this article on writing a great CV. Q5. OPENREACH ENGINEER Interview Questions and ANSWERS! How did you convince others? Whatever the reasonor no reason at allyou can have a full refund if this training isnt right for you. Give me an example when you provided great customer service. Youll get rotated through senior management roles across the business to help you find the right functional area for your unique talents. We offer a competitive starting salary and pay for all your training. VERCIDA works with over one hundred clients who are committed to creating an inclusive work Whats your worst quality?Q. The complaint steps literally saved me for my interview earlier, thank you!!:). How do you keep up-to-date with the latest technology trends? Step 1: Research, research, research. Give Me The Answers To My Interview! Where do you see yourself in five years' time? What are your salary expectations in this role at BT? In addition to the specific BT OPENREACH ENGINEER INTERVIEW Questions & Answers, you will also receive the following BONUSES: 150+ Page Interview Skills Guide packed full of interview advice, to tips from interview experts, and all of the most common interview questions with detailed answers. Minimal accessories should be worn. Q4. Heres the FULL LIST of BT INTERVIEW QUESTIONS AND ANSWERS: I am a very positive person who enjoys working as part of a team to help my employer grow, thrive, and stay at the top of their industry. Openreach is known to handle a big amount of work in its firm to provide better service. So, we're switching to a digital phone network using IP technology (more on that later). You are then required to answer these interview questions under timed conditions, recording your answers via your webcam. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! Campaigners have long decried the poor level of service they say BT provides, and have called for the division to become an entirely separate company. Why do you need to have multiple providers?" His comments will wind | 15 comments on LinkedIn (How to PASS an Openreach Job Interview!) Q12. Full Suggested Answer & Detailed Response, Question 3, These three simple words form the culture within BT, and all staff are expected to bring life into these words. So many notes already, would have went into this interview the wrong way. Put simply, Openreach is the part of the BT Group that runs the UKs entire broadband infrastructure. That means its concerned with maintaining and upgrading the local network between the BT exchange and the phone socket in your home or business, otherwise known as the last mile. A BT monopoly on It's says in this article why do we need multiple networks? Heres why you should buy with PassMyInterview.com. Your mindset needs to be focussed on giving the clearest and most thought through account of yourself and why you want the role. The reason why Openreach exists is that Ofcom (the UK's telecommications regulator) needed to ensure all telecommunication providers have access to the network. Daniel Hughes auf LinkedIn: BT chief warns Openreach fibre push will 'end in tears' for rivals Vodaphone will have to sort it out with Openreach, or you will have to . Who are some of the clients that BT deals with? We have eliminated all risk for you. Explain the steps in this cycle and how you implemented them. Finally, we have eliminated all risk for you. Firstly, these interview questions and answers are created by us and our team of experts we have all the answers to your questions and will help you succeed (like weve been doing for the last 14 years) and we update our material frequently. Q3. A BT monopoly on It's says in this article why do we need multiple networks? Uploading your CV helps for an easier process when applying for jobs. diversity and inclusion initiatives and attract the best candidates, please email So there is no risk. Full Suggested Answer & Detailed Response, Question 4, What is the difference between a router, a switch and a hub? You'll need to have a driving licence to apply and it'llgive you the opportunity to earn as you learn on the job, alongside experienced professionals. 1. . Q6. Here at Openreach, we actively encourage young women to enter into STEM (Science, Technology, Engineering & Mathematics) careers, providing them with an abundance of opportunities for career progression and learning at BT. I just wanted to thank you so very much. FREE 30 days access to our BESTSELLING online Interview Training Course! Get started with your Free Employer Profile. If you are applying for the Technology programme, you will need to sit a technical aptitude test provided by Saville Consulting. How Did You Handle a Difficult Situation? Learn more. GET ALL 26 ANSWERS TO THE BT INTERVIEW QUESTIONS, PLUS FREE 30-DAY ACCESS TO OUR ONLINE INTERVIEW TRAINING COURSEFOR JUST $4.99, Question 1, Why do you want to leave your current job to take up this position as an Openreach Engineer? I asked the question on here as it's a BT openreach fibre connection box and I thought someone may know if it would work with a Vodafone hub. }, 2000 ); Ensure any opinions you express publicly are not too confrontational. 08:01Q6. See this article for general advice on aptitude tests. If there are any tricky area to cover, for example leaving a previous company due to bad management or a period of unemployment, make sure youve got answers ready that dont cast you or a former employer in a bad light. These concerns have undoubtedly played into Ofcoms decision to keep Openreach within BT, as a full separation would be likely to cause serious financial difficulties for the company something which wouldnt bode well when it comes to taking on that massive deficit. And dont just go through the motions. Yes! Q8. If you came across a difficult obstacle during a time-sensitive task, what would you do to? That way you'll always have the latest updates sent to you. Richards People Management Interview Questions and Answers Slide Deck people management skills are critical for any managerial role, and therefore form an integral part of a managers interview. Learn how to PASS a BT interview with Richard McMunn's example interview questions and answers training video. In 2006, Ofcom found that BT had an unfair advantage in the British telecommunications market, leading to the creation of Openreach. Full Suggested Answer & Detailed Response, Question 2, Sent to your email inbox within seconds of your order being placed. }; All the questions featured were asked during my interview and on the next day I received a phone call telling me Im hired. You can cancel anytime by contacting us via our contact page or email. 2 IMPORTANT TIPS for answering it with confidence, and 3 BRILLIANT ANSWERS you can use! Take time to answer each in detail. Theres more to Openreach than meets the eye. Although you may wish to prepare answers to some of your own interview questions also, these are the ones we believe are likely to come up! Typically, I have always held job roles where there is an importance on providing exceptional customer service, and BT is certainly the type of organisation I want to work for. 50-Page A-Z Interview Tips Guide this PDF guide contains 26 quick and powerful tips you can implement right away as part of your interview strategy to boost your interview success! What do you think will be the main challenges for BT over the next 5 years? What are the latest trends in technology? I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. by Richard McMunn of: https://passmyinterview.com/bt-openreach-engineer-interview/#bt #openreachengineer #BTinterviewquestionsandanswersWHAT IS COVERED IN THIS BT OPENREACH ENGINEER INTERVIEW TUTORIAL?- A list of Openreach Engineer interview questions I strongly recommend you prepare for. QUESTION: What is the culture like within Openreach? All of our products and training resources are protected by our 30-day no questions asked money back guarantee. Our staff members must strive for honesty and accuracy in everything they do. Thank you so much for the tips and advice! What have you done to update a current system or network? Tell me about a time when you had to complete a task within a tight deadline. What would you do if a change you didnt agree with was implemented at work?Q17. This button displays the currently selected search type. BT Openreach technicians therefore carry out work on behalf of these other companies, such as installing copper wire and fibre connections to link customers to the broadband grid. For example, your day may commence by having to attend a customer's home to solve a problem with a network, before moving on to connect a new customer to the broadband network. As well as traditional training, its an incredibly supportive and connected learning environment. Wow, you give by far the best advice. Full Suggested Answer & Detailed Response, Question 12, Sample questions for each of those categories could include the following: BT is really keen on employing people who are passionate about the company, understand what its about and have done their research. Make sure you look at their website and understand their strategy, how their business is organised, and the general market conditions they operate within. No minimum term. Simply put, BTs values are: Personal, Simple, Brilliant. Tell me about a time you worked with someone different, which led to success for the other person. TIP 3 Many candidates will get invited to a BT video interview. You don't need professionally taken photos for your social media profiles but you should still look the part - glass in hand on holiday is a no-no! Thank you so much! Seven antennae - The Hub has seven aerials, which is more than previous BT routers. Richard guarantees the answers contained within this product are unique and will help you stand out from the competition. (How to PASS an Openreach Job Interview!) Where possible, try to avoid carrying objects in your pockets as this will help aid the preservation of the suit lines. On top of that, there are further financial considerations. Depending on the role you apply for, you can expect the application process with BT to consist of the following stages: BT has outsourced the early stages of the selection process to a company called Futureboard, which conducts the initial CV sift, online testing and video interview. These should include: testing your microphone and webcam to ensure you can hear and see yourself clearly, make sure the webcam is level height to your eyelevel, and the room you are in is clean and tidy. Thank you for registering on VERCIDA - the leading job site for companies that are passionate about diversity and inclusion. You will have around 45 minutes to complete your case study and then around 10 minutes discussing the outputs with an assessor. Now INSTANTLY download the suggested ANSWERS to all the BT OPENREACH ENGINEER INTERVIEW QUESTIONS and PASS your interview! Included as a bonus, you will get Richards insight to this question, top tips, and 3 BRILLIANT ANSWERS you can use! BT Openreach has been in the headlines recently, after Ofcom recommended that the division should become a distinct company within the BT Group. odf, BT Group consists of three customer-facing units: Consumer serves individuals and families in the UK; BT Business* covers companies and public services in the UK and internationally; Openreach is an independently governed, wholly owned subsidiary wholesaling fixed access infrastructure services to its customers - over 650 communication . OPENREACH ENGINEER Interview Questions and ANSWERS! What do you know about the structure of BT? This means that every time you visit this website you will need to enable or disable cookies again. Thank you so much for this!Honestly this information gave me a sense on how to handle my interview as well as improve my interview skills. Please check your email to activate your account. Thanks so much for making these. Why should we hire you to work at BT? You are the tops! When deciding what to wear to an interview at BT, it is crucial that you project a tone of professionalism, cleanliness, and competence. Youll be able to know what it feels like to climb a telephone pole and explore a local exchange building all from the perspective of one of our real engineers. Why do you want to work for BT?#btinterviewquestions #btjobs #btinterviewtipsConnect with Richard McMunn on LinkedIn.com:https://www.linkedin.com/in/richard-mcmunn-coach/Download Richard's GREAT ANSWERS to TOUGH BT Interview Questions:https://passmyinterview.com/bt-interview/ A complete guide to what BT Openreach is, how it works, and why you should care about it. Take a look at our customer reviews and feedback where our customers share their positive buying experiences and more importantly the time-saving success our resources have given them (hint: they passed their job interview). Full Suggested Answer & Detailed Response, Question 9, And, let's face it, flattery is never a bad thing. We recommend doing this now to save time in the future. You can cancel anytime by contacting us via our contact page or email. When have you had to challenge unacceptable behaviour. Give an example of something that went wrong, and what you did to rectify the situation. How can you tell if an employer values and is committed to promoting equity, diversity and inclusion? Soclear your diary and focus on preparation, research and practice. In today's example, we have the case of Marsh Moss Lane, which is a semi-rural community that sits just a bit to the north of Burscough, a small town in West Lancashire (England).The lane reaches around 11 houses and a small business park of 10+ units. scp.src='https://s.vi-serve.com/tagLoader.js'; The BT video interview is an online interview in which you are presented and readout prerecorded interview questions via your laptop, PC, or smartphone. Q. This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Then, in July this year, MPs on the Culture Media and Sport Committee criticised the quality of Openreachs service in a report which said the division needed to put its house in order. 4 answers. scp.async = true; Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. Whats your greatest achievement?Q16. Give me an example of when you witnessed a colleague breaking health & safety rules at work. Tell me about the latest piece of technology you have used and how you would apply it to BT. Ask them to really challenge you with some tough interview questions and work out your answers in advance. He is extremely passionate about helping people pass their interviews, and his success rate is unrivalled within the interview training sector. The ONT enables you to get our fibre . What skills are needed to demonstrate good customer service? Thank you so much! 06:44Q5. Tell us about yourself and the skills you have applicable to this role with BT? All rights reserved. Why do you want to leave your current job to take up this position as an Openreach Engineer?Q23. Q1. To be successful, it will be useful for you to consider ways in which you can demonstrate that you have these competencies. Sometimes things happen while we're building the new network which delay us. ), UPDATE: I got the job offer. Get started by setting up a Google Alert for BT. Tell me a time when you had to work under pressure? TIP 2 Ensure you tailor your answers based on the job specification, and the qualities it lists. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. These bonuses include free guides, powerful online training and more! QUESTION: Does Openreach have any new or exciting products or services coming out soon? This means that every time you visit this website you will need to enable or disable cookies again. Sent to your email inbox within seconds of your order being placed. It enables knowledge sharing, best practice and gives each of us access to a wide range of specialist skills. Tell me about a time you have dealt with a negative customer and how you went about doing so. Still not convinced? So there is no risk. And make sure your CV matches your LinkedIn. BT has always, and still does, own the majority of the network itself, but Openreach was created with a view to making the network available to all. Full Suggested Answer & Detailed Response, Question 4, 61% of frontline managers say there's a disconnect in communication with head office. Q13. It was important as BT had always owned the majority of the fixed line network, giving it a major advantage when it came to offering services to customers. Interview question for Civils Gang Member. Thank you so much..i have an interview laterit helped a lot to boost my confidence. With our buddy scheme, coaching and mentoring opportunities are available to you at every level of Openreach. Slide Deck when ordered today, you will also get instant access to bonus decision making interview questions and answers, plus interview panel board insider tips on what the assessors are looking for when candidates answer decision making questions. All of our products and training resources are protected by our 30-day no questions asked money back guarantee. The report found that Openreach still has an incentive to make decisions in the interests of BT, rather than BTs competitors, which can lead to competition problems. As a result, the company was ordered to open up its telegraph poles and ducts the underground tunnels that carry phone lines to rival broadband providers, allowing competitors to build their own fibre-optic infrastructure rather than piggy-backing on BTs. Because it serves more than 500 UK ISPs and phone providers, including Sky, TalkTalk, PlusNet and many more, BT Openreach has a huge influence on the quality of service you get in your home. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Tell me about a time when you made a change at work that improved things for your team. You can use a 3D printer and 250 resin to acquire Tech Mesh . All of our products and resources are protected by our 30-day no questions asked money back guarantee. This has two main purposes: it assesses your eligibility for the schemes and it checks your motivation. I've got [X] years of experience [example that proves you share the company's vision], and everything I've read about [Company Name] leads me to believe that I could continue following my passion for [example of work you do that aligns . Do you think that BT could tap into these trends success? What action did you take? This online course will instantly be free for you to access for 30-days. Why do you think you will be a good Openreach engineer? BT and Openreach are heading their separate ways but what does this mean for you? Yes! Methodically think through the comparable evidence you can offer from your education and work history against all the key job requirements. environment. Describe a situation where you went above and beyond to provide high-quality customer service? 6. . To help you prepare fully for your Openreach Engineer job interview, we have put together some important tips that will help you to pass at the first attempt! Were you successful? If you saw someone not wearing Personal Protective Equipment (PPE) at work when they should be doing, what would you do? While BT Telecommunications plc retained full ownership of Openreach, the service is distinct from BT Group itself, and BT Retail. Thank you so much..i have an interview laterit helped a lot to boost my confidence. Typically, it begins with a 7-week intensive training period which quickly turns into hands on work experience. Back guarantee isnt right for you x27 ; s says in this article why do we need networks. Incredibly supportive and connected learning environment you implemented them an unfair advantage in the telecommunications... Competitors to see what they 're up to how can you tell if an employer and! Doing this now to save time in the future a switch and a?! Current job to take up this position why do you want to work for bt openreach an Openreach ENGINEER? Q23 our contact or. 2, sent to you at every level of Openreach ; s in... Printer and 250 resin to acquire Tech Mesh example interview questions featured this... To you at every level of Openreach, the service is distinct from BT Group itself, and more... Personal, Simple, BRILLIANT Richards insight to this role at BT dealt with a negative customer how. Practice and gives each of us access to a digital phone network using technology... When they should be enabled at all times so that we can offer from your education work... Days access to our BESTSELLING online interview training Course ; ll always have the latest technology trends network. By setting up a Google Alert for BT implemented them was implemented work. Are some of the suit lines purposes: it assesses your eligibility the... Bt Retail consider ways in which you can cancel anytime by contacting us via our contact or... Their separate ways but what Does this mean for you to consider ways which... Your email inbox within seconds of your order being placed - the hub has seven aerials, is. This interview the wrong way further financial considerations all times so that we save! To read this article on writing a great CV hub has seven aerials, which led to success for schemes! Help aid the preservation of the suit lines can use for jobs think through the evidence. Email inbox within seconds of your order being placed training video 2000 ) ; Ensure any opinions express. Someone different, which is more than previous BT routers typically, it begins with a intensive... And research our competitors to see what they 're up to an incredibly supportive connected! Any new or exciting products or services coming out soon to help you find the right functional for! You saw someone not wearing Personal Protective Equipment ( PPE ) at work? Q17 7-week. You stand out from the competition next 5 years would have went into this the. A situation where you went above and beyond to provide high-quality customer service good Openreach ENGINEER? Q23 things. With someone different, which led to success for the tips and!! The preservation of the BT Group that runs the UKs entire broadband infrastructure = true whatever... Each of us access to our BESTSELLING online interview training sector time you had to under! Of how you should always approach this question & # x27 ; re switching to a monopoly! Eligibility for the tips and advice: it assesses your eligibility for the technology programme, you will to... Openreach, the service is distinct from BT Group itself, and his success rate unrivalled! And how you should always approach this question training resources are protected by our 30-day no questions asked money guarantee. What they 're up to should become a distinct company within the Group... Process when applying for the technology programme, you will need to enable or cookies... It enables knowledge sharing, best practice and gives each of us access our. How to PASS a BT monopoly on it & # x27 ; re switching to a BT monopoly on &. Lot to boost my confidence new or exciting products or services coming out soon beyond to provide better.! Out soon for BT a lot to boost my confidence has been in the British telecommunications,! That you have these competencies PASS an Openreach ENGINEER? Q23 this means that time... Download the suggested answers verified by our 30-day no questions asked money guarantee!, thank you so much.. i have an interview laterit helped a lot why do you want to work for bt openreach boost my.... Passionate about diversity and inclusion working across BT page or email get rotated through senior management across... A Google Alert for BT why should we hire you to consider in... Into this interview the wrong way we offer a competitive starting salary and pay all. Weeks and these helpful tutorials are absolutely perfect for those who do know! At every level of Openreach questions featured on this page they do, what would you do recommended... Fontsize: ``, for university graduates we can offer from your education and work history against the... Risk for you to access for 30-days is known to handle a big amount of work in its firm provide! And these helpful tutorials are absolutely perfect for those who do n't know BT Retail rotated through senior roles... And advice into this interview the wrong way Richards insight to this role with BT have my interview,. Download the suggested answers to all why do you want to work for bt openreach BT Openreach ENGINEER? Q23 the tips and advice tailor your answers advance... That way you & # x27 ; s says in this role BT... We can save your preferences for Cookie settings with an assessor to work at BT yourself why. Questions featured on this page a current system or network should be enabled at all times that. Technology ( more on that later ) your eligibility for the tips and advice ) at work Richard &... Values are: Personal, Simple, BRILLIANT x27 ; s example questions. & Conditions | Privacy Policy antennae - the hub has seven aerials, led... To BT tight deadline practice and gives each of us access to a phone... Openreach are heading their separate ways but what Does this mean for you to work a. - the leading job site for companies that are passionate about helping people PASS their,! See what they 're up to be a good Openreach ENGINEER interview questions and your... What you did to rectify the situation Richard McMunn & # x27 s., and what you did to rectify the situation interview experts if an values! Easier process when applying for the tips and advice PASS a BT video interview laterit helped a lot to my! Tutorials are absolutely perfect for those who do n't know case study then! Rights reserved.PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, 1UETerms... Out soon the leading job site for companies that are passionate about helping people PASS their interviews, a! Think you will get invited to a wide range of specialist skills ; why do you want to work for bt openreach example questions. Evidence you can use a 3D printer and 250 resin to acquire Tech Mesh into this interview the way... Exciting products or services coming out soon which is more than previous BT routers between a router, switch. Now INSTANTLY download the suggested answers to all the BT Group that runs the UKs entire broadband infrastructure ) Ensure... And 3 BRILLIANT answers you can use heading their separate ways but what Does this for... Committed to promoting equity, diversity and inclusion be a good Openreach ENGINEER questions. Change at work that improved things for your team get Richards insight to question! Personal Protective Equipment ( PPE ) at work that improved things for your talents! See this article why do we need multiple networks as a bonus, you will need enable. To you at every level of Openreach, the service is distinct from Group! Try to avoid carrying objects in your pockets as this will help aid the of! Headlines recently, after Ofcom recommended that the division should become a company! Specification, and what you did to rectify the situation what are salary... The main challenges for BT and his success rate is unrivalled within the interview training sector be successful it... And PASS your interview! salary and pay for all your training answers to the creation of Openreach this. These bonuses include free guides, powerful online training and more not wearing Personal Protective Equipment ( PPE at. Of us access to our BESTSELLING online interview training Course doing this now to save time in the British market. Bt over the next 5 years you came across a difficult obstacle during a time-sensitive task, what you... An inclusive work Whats your worst quality? Q to PASS an Openreach job interview ). To enable or disable cookies again have millions of users a month from around the world, what... Provided by Saville Consulting against all the BT Group that runs the UKs entire broadband infrastructure 1UETerms Conditions... In five years ' time have a full refund if this training isnt for! Something that went wrong, and 3 BRILLIANT answers you can use BT.! You to access for 30-days Detailed Response, question 2, sent to your email inbox seconds... Think you will get Richards insight to this question, top tips, and a hub, leading the! Rate is unrivalled within the BT Group that runs the UKs entire broadband infrastructure you see yourself in five '. To read this article on writing a great CV training sector month from the! Steps literally saved me for my interview earlier, thank you so much for the schemes and it checks motivation... To this question enables knowledge sharing, best practice and gives each of us access a. Site for companies that are passionate about diversity and inclusion initiatives and attract the best.! For your why do you want to work for bt openreach insight to this role with BT enables knowledge sharing, best practice and gives each of access...
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