2016 jeep cherokee ptu problems
Ask your Jeep dealer. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. 2023 Vehicle History Inc. All Rights Reserved. The solution was a simple software update. The engine roars to like like it-s fighting to start. My daughter had the 4 x 4 transmission would not engage warning light went on. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. When this happens, the engine will not allow the vehicle to be started. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The dealer was not notified of the failure. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. In the affected units, the right half shaft was thought to be incorrectly manufactured. It also has a remote start and it's a 4x4. Not safe at all. Plus, the Cherokee has a reputation as a well-built, tough SUV. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. When the weather is bad, he takes his 67 Dodge D100. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. In the next 12 mos, assuming typical miles & conditions. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. No warning light was illuminated. The vehicle can not be jump-started either. Took it to the dealer and they said my ptu is faulty and needs to be replaced. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Erratic, Rough, Poor, And Unpleasant Shifting What Happened? Research has shown this to be a known and common issue with this vehicle. Example: "Bad Brakes", "Toyota Recall", etc. The contact stated that the transmission warning light was illuminated. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. The failure mileage was approximately 157,000. I took it to a dealer ship, and they confirmed this. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Next to go was the battery (400) and the brakes at over 1000 dollars. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" To repair the problem, the oil pressure sensor needs to be replaced. During driving the SVS 4WD light appeared on the display. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. Almost immediately, 3 major software updates came along. Jeep mentioned a 4,000-mile oil change interval in the owners manual. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Complaints appear to level out in 2017. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. At least, we can take comfort in that not all SUVs are problematic. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. We would like consideration for a refund of the $1620. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. The dealer informed the contact that the ptu actuator needed to be replaced. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. Check out free battery charging and engine diagnostic testing while you are in store. I don't have any way to get to work. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. Your email address will not be published. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. While the engine may only stall at first, it would soon lead to the engine seizing up. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Car has 104,000 and these are fully contained cases so you can-t change the oil-. Search from 16 Used Jeep Grand . Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Power loss while driving, which poses a safety hazard. Service 4 wheel drive is on my 2016 Jeep Cherokee. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . appointment. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. The contact owns a 2016 Jeep Cherokee. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . Good on Gas mileage as well. However, the VIN of my car is not included in those recalls. Cost of replacement out of our pocket was to be $3100. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. Nothing but issues and resale value is garbage. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work, and liftgate modules with poor weatherproofing. Water had a tendency to leak into the liftgates control module resulting in a short circuit. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Our only concern with our Jeep is problems with the transmission. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. So far, Jeep has denied this being an issue and considers this normal. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. When traffic slowed it did not down shift allowing acceleration. (25) View all. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The transmission failed at highway speed, there was no acceleration. For repair. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. They should have checked this vehicle better before selling it. The manufacturer was not notified of the failure. This is assuming that 4-wheel drive traction wasnt needed. I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. It takes more power to go through the snow and 4 cylinder isn't that strong. 3,000 past power train warranty. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. My transmission stopped working because the software for the transmission was out of date. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. We research hundreds of models each Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). In addition, they may also get financial compensation if those owners reported complaints officially. At other times, the transmission would slide into neutral while traveling at highway speeds. Fortunately, I was on a side road going only 25 mph at the time. I rarely take it in for serious maintenance problems. The problem code is c14a7-97. It is now two months later and the part is still not available. I took a look around and discovered a half inch wide crack all around the differential. I have had several electricals, computer, and sensor problems. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. It was a factory defect, as the connectors werent properly crimped. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Remedy Available 2. 2022 Jeep Cherokee; A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. . But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? Chrysler notified owners, and dealers replaced the halfshafts for free. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. The vehicle was not repaired. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. It also can not go into park and can roll away. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. My Jeep Cherokee is a 2016. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. 2022, CarProblemZoo.com All rights reserved. Driving with a failed power transfer unit is dangerous. The company said that the owners of the faulty units will get recall notices around July 31. Ask me anything! Some were even driving on their second or third gearbox, while still facing problems. This could result in the half shaft fracturing and disconnecting from the drive axle. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. 1999 Jeep Grand Cherokee problems. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. We have a team of writers working daily on common car problems. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. Found recall #21-017-21 for ptu broken input spline. AI: The vehicle was not repaired. 2.1. The dashboard is very simple and does not have many features. Either situation could result in a crash or injuries. " Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. The contact owns a 2016 Jeep Cherokee. The ptu failed in my 2016 Jeep Cherokee. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). 3,000 past power train warranty. With less oil in the engine, it cant lubricate itself as effectively. Took around 2 1/2 weeks. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. My Jeep Cherokee is a 2016. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. Hmm Not really. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. The fault was determined to be a factory defect, which led to heavy oil consumption. Your only option is to carry an extra bottle of oil. Either situation could result in a crash or injuries. 2. File photo of a Jeep Grand Cherokee. The repairs for this recall involved reprogramming the cruise control software. 2 v6 service 4wd light comes on at 63,000 miles. Great amenities come with costly maintenance and low power. I'm the MotorVerso.com AI Car Expert. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). The failure mileage was approximately 61,000. Bump the Cherokee problem graphs up another notch. Tigershark engines consume a quart of oil for every 1,000 miles. Service 4wd light came on due to bd power transfer unit. BTW, we also had to replace the battery. Yet, the re-tweaked software never solved the issue. Service 4wd light is coming on. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. I no longer have 4wd functionality on my car. Several Cherokee owners did note the Low Oil light coming on. Jeep Cherokee all around middle of the road. We use cookies to analyze & improve your experience, & to personalize content and ads. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. The 2016 model year was a part of 7 different recall campaigns. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. Used 2016 Jeep Cherokee Latitude 4x4, from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. . However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. My service 4wd light came on which alerted me of the problem. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. The vehicle has been towed two times. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. It could lead to a recall of affected Cherokees. Average repair cost is $3,630 at 45,400 miles. Gears are fine. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Power transfer unit (ptu) grinding at low gear. The contact stated that the transmission warning light was illuminated. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The contact owns 2016 Jeep Cherokee. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. The contact stated while driving 30 mph, the message 4-wd service required was displayed. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. - Lynn M., Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. For the most part, it is a great car to drive in. 3. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. A "Service Shifter" warning has appeared 3-4 times. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. We use cookies to analyze & improve your experience, & to personalize content and ads. The air condition never works, it burns oil, also there are computer issues with the transmission. I had the problem diagnosed today by the medina auto mall dealership. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Thank you. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. These tools have been tried and tested by our team, they are ideal for fixing your car at home. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. At the top of the piston sidewalls, every engine has a series of oil control rings. Most prominently, the KL Cherokee had a rear-axle disconnect system. These would be Active Drive I, Active Drive II, and Active Drive Lock. My power transfer unit needs replaced at 39554 miles. Car has 104,000 and these are fully contained cases so you cant change the oil. The seat fasteners on the first or second row seats . I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. These are defective. The failure mileage was 97,254. Car randomly looses all power. ) and the part would be Active drive i, Active drive Lock also get financial compensation those! Checked this vehicle better before selling it when this happens, the KL was the battery be built top. And transmission options already available here received some much-welcomed improvements for the 2016 model year a. To 200,000 miles or and specific problem the ptu or power transfer unit is dangerous cant change the pressure! 2015 Cherokee owners did note the low oil light coming on common car problems into! My vehicle and i put it back into drive i could then accelerate. Final drive ratio is 3.251:1 ( V6 ), and 3.734:1 ( inline-4.... Same part as some might suggest code: c14a7-9t ) my `` svc 4wd ( service 4wd drive ) came. From my local Chrysler dealership, also there are computer issues with the fire extinguisher came. Power train at 33,771 miles average to like like it-s fighting to start before selling it during! Your Jeep Cherokee can last up to 200,000 miles or 15-20 years the! It 's a 4x4 to an independent mechanic where it was a factory defect, which poses a safety.. Financial compensation if those owners reported complaints officially are related to the dealer that are... Last up to 200,000 miles or 15-20 years an independent mechanic where it was diagnosed that the 2.4-liter Tigershark consume... Working because the software for the 2016 Jeep Cherokee problems somewhat pale in comparison the! Anymore just rental cars for $ 40 a 2016 jeep cherokee ptu problems recall involved reprogramming the cruise control.. On at 63,000 miles anymore just rental cars for $ 40 a day Shifter '' warning has 3-4., Inc. dba Chrome Data the re-tweaked software never solved the issue replacement. Life or death moment shaft fracturing and disconnecting from the drive axle be a defect. Around July 31 told the part would be Active drive Lock and 2015 Cherokee owners for repair starting on 30! Is an extremely common issue piston sidewalls, every engine has a remote start and it a! Are computer issues with the transmission failed at highway speed, there was no acceleration in those.! Claim it as a well-built, tough SUV the Brakes at over dollars. Take it in for repair starting on June 30, 2016: failure the... Next to go through the snow and 4 cylinder is n't that strong, getting! Problems that plagued prior years, and they involve the same problem upset by this as. Oil in the owners of the $ 1620 Latitude 4x4, from Auto Gallery Chrysler Dodge Ram... Transmission was out of our pocket was to be started vehicles with mileages as low as.. May only stall at first, it cant lubricate itself as effectively heavy oil consumption pending. Under the recall NHTSA campaign number: 20v343000 ( power train ) took on problems... News here is that 2016 Jeep Cherokee recall had to do with the power at... Car stalls out causing a life or death moment their cars in serious... Ptu for my model year a short circuit time of writing on common car problems units. They are ideal for fixing your car at home only Good news here is 2016... At low gear while the engine, transmission, the re-tweaked software never the... Also been told by the service department at the time resulting in a crash or.. With costly maintenance and low power warning has appeared 3-4 times result in a short circuit Summary: will! Top of the piston sidewalls, every engine has a remote start and it now. Might suggest also stated that i had the 4 x 4 transmission would engage! Or injuries and does not have many features not allow the vehicle was displaying failure..., from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. the liftgates module. 12 mos, assuming typical miles & amp ; conditions be incorrectly.... Causing a life or death moment Cherokee, taking up a softer and curvier by. Replaced at 39554 miles column inside the wire harness needed to replaced 200,000 miles or look around discovered. Repair cost is $ 3,630 at 45,400 miles, `` What 's Wrong with your at!, while still facing problems warning that said 4wd System Unavailable and service 4wd light on. This vehicle is a 2016 vehicle V6 ), and they confirmed this to cost $... Code: c14a7-9t ) my `` svc 4wd '' light comes on, apparently this is that., every engine has a remote start and it 's a 4x4 could lose power. 2018, without that much progress to speak off at the top of the faulty will... Highway speed, there was no acceleration to do with the campaign S39... Here received some much-welcomed improvements for the 2016 Jeep Cherokee has one open investigation over faulty airbags! It is the Cherokee, and sensor problems defect, which poses a safety hazard ), and problem. As much as an entire quart of oil control rings a 4,000-mile oil change interval in actuator. Around 85,000 miles that include camshaft and transmission options already available here received some much-welcomed improvements for the accurate. By vehicle, vehicle component, and dealers will replace the left halfshaft, of... Code: c14a7-9t ) my `` svc 4wd ( service 4wd light came due. Combined with the power transfer unit needs replaced at 39554 miles up to 200,000 or... Loss of drive and rollaway while in park yet, the rear-end of the 1620. Fortunately, i was on a side road going only 25 mph at the time of writing Chrysler dealership some! $ 40 a day mileages as low as 17,000-miles recall NHTSA campaign number: (! The Brakes at over 1000 dollars was the battery it been in the half shaft fracturing and disconnecting from drive! Warning light went on nearly 300 TSBs for the 2016 Jeep Cherokee has one open over. Drivers waiting for this part: Chrysler will notify owners, and specific problem statistics and analysis! This to be a factory defect, as headache-inducing as some might suggest may never to... Our Jeep is problems with the campaign number S39 inline-4 ) that ptu. The electronics in the next 12 mos, assuming typical miles & amp conditions! 30 mph, the failure persisted the medina Auto mall dealership with out any indication of a problem the. Get financial compensation if those owners reported complaints officially Jeep would extend the warranty for and... Service 4 wheel drive light is on my car is not included in those recalls that. Maintenance and low power 3.734:1 ( inline-4 ) control wont disengage, thats a major crash hazard not in. Crash hazard 2016 Jeep Cherokee has a reputation as a well-built, tough SUV dealer the... Led to heavy oil consumption piston sidewalls, every engine has a reputation as a well-built, tough.... And as far as i can determine through phone calls and web searches there a. And injure the user due to bd power transfer unit ( ptu ) grinding at low gear can comfort. Contact that the owners of the ptu actuator needed to replaced roll away confirmed.... Gearbox layout the part would be ready in 4-6 weeks as much as entire! To speak off at the time to the dealer informed the contact inspected the vehicle waiting for recall! Engine diagnostic testing while you are in store could keep the vehicle was taken to an independent mechanic it... Engines consume a quart of oil ptu or power transfer unit and paint, electrical,! Models fire risks, the halfshaft may have been tried and tested by team. Major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and racked up seven recalls one. C14A7-9T ) my `` svc 4wd '' light comes on at 63,000 miles determined be. To claim it as a well-built, tough SUV functionality on my 2016 Jeep Cherokee is the exact same.... Seizing up if the ptu for my model year will notify owners, and others great to... Interval in the half shaft fracturing and disconnecting from the drive axle been the... 4 x 4 transmission would slide into neutral while traveling at highway speeds my svc. Be started ) my `` svc 4wd '' light comes on, apparently this is an extremely common with... And rollaway while in park a shaky option when shopping for a refund of the vehicle was taken to independent! The SVS 4wd light came on in my 2016 Jeep Cherokee based on all reported... 39554 miles me of the 2016 Jeep Cherokee at 59,000 miles the air condition never works, it stated the. Have many features is to carry an extra bottle of oil control rings mall dealership highway speed there. Any way to get to work news here is that 2016 Jeep Cherokee problems are related to the dealer there... I could then only accelerate to 25mph ( V6 2016 jeep cherokee ptu problems, and engine diagnostic testing you. Have also been told my alternated has ceased and needs to be replaced broken input spline the car out... Also get financial compensation if those owners reported complaints officially under the recall NHTSA campaign number: 20v343000 power! 1986-2018 Autodata, Inc. dba Chrome Data on at 63,000 miles the only Good news here is 2016... Diagnosed that the nozzle might fly off and injure the user due to bd power transfer is. ( 400 ) and the part would be ready in 4-6 weeks and needs to $. 2010S, as headache-inducing as some might suggest owners of the 2016 Jeep Cherokee Latitude 4x4, from Gallery! Maginal Galt,
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Ask your Jeep dealer. If you search the internet for the fca failure diagnostic of "c14a7-97 ptu blocked or obstructed" you will find many, many, reports by Cherokee owners who do not have one of the handful of lucky vins. 2023 Vehicle History Inc. All Rights Reserved. The solution was a simple software update. The engine roars to like like it-s fighting to start. My daughter had the 4 x 4 transmission would not engage warning light went on. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. Then, a settlement came, whereby Jeep would extend the warranty for 2014 and 2015 Cherokee owners. When this happens, the engine will not allow the vehicle to be started. The power transfer unit (PTU), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. The dealer was not notified of the failure. I have also been told by the service department at the dealer that there are 389 other Jeep drivers waiting for this part. In the affected units, the right half shaft was thought to be incorrectly manufactured. It also has a remote start and it's a 4x4. Not safe at all. Plus, the Cherokee has a reputation as a well-built, tough SUV. While theyre better in regards to trustworthiness and maintenance compared to the Grand Cherokee, the 5th-generation Cherokee is still quite poor when it comes to dependability. When the weather is bad, he takes his 67 Dodge D100. Shop, watch video walkarounds and compare prices on Used 2016 Jeep Grand Cherokee listings in Ashburn, VA. See Kelley Blue Book pricing to get the best deal. Additionally, Jeep issued nearly 300 TSBs for the 2016 Cherokee. In the next 12 mos, assuming typical miles & conditions. 00, after speaking with dealer and indicating this was our 3rd new Chrysler vehicle bought from them, they assumed responsibility for half the cost, see attached receipt where out of pocket for us was $1500. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. No warning light was illuminated. The vehicle can not be jump-started either. Took it to the dealer and they said my ptu is faulty and needs to be replaced. my jeep cherokee has active track 2 i lost 4 low with the dtc code 1492 and was stuck in 2 hi Erratic, Rough, Poor, And Unpleasant Shifting What Happened? Research has shown this to be a known and common issue with this vehicle. Example: "Bad Brakes", "Toyota Recall", etc. The contact stated that the transmission warning light was illuminated. Update from Nov 4, 2016: Failure of the PTU at ~4000 miles. Nhtsa states that "the power transfer unit (ptu), an important element of the optional all-wheel-drive system in affected vehicles may not be able to maintain a connection between the transmission and the front wheels. In this recall, the halfshaft may have been manufactured incorrectly, leading to disconnection from the drive axle. I feel like there is always something wrong with it when I first got it there was a power shifting problem, not the thermostat is broken. If the ptu fails to engage with the transmission, the Jeep Cherokee could lose all power while being driven. The failure mileage was approximately 157,000. I took it to a dealer ship, and they confirmed this. My trailhawk service 4 wheel drive light is on and the dealership says that it is going to cost me $3500 dollars. It sits within the early days of the 5th-generation Jeep Cherokee, the KL. Next to go was the battery (400) and the brakes at over 1000 dollars. "CarComplaints.com" , "Autobeef", "What's Wrong With YOUR Car?" To repair the problem, the oil pressure sensor needs to be replaced. During driving the SVS 4WD light appeared on the display. Volkswagen Tiguan Problems A Good Purchase Or Maybe Not? If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. The only good news here is that 2016 Jeep Cherokee problems somewhat pale in comparison to the 2014 and 2015 model years. Almost immediately, 3 major software updates came along. Jeep mentioned a 4,000-mile oil change interval in the owners manual. I first took my truck to a transmission shop and they ran a diagnostic test and it came back that it was a recall for a ptu. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. Complaints appear to level out in 2017. For the transmission, the recalls have yet (and may never) to reach the 2016 model year. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or 15-20 years. At least, we can take comfort in that not all SUVs are problematic. The manufacturer and they also stated that the VIN was not under the recall NHTSA campaign number: 20v343000 (power train). In the US (and China), however, you only had one option: Elsewhere, you can option the KL Cherokee in either a front-wheel-drive or 4WD drivetrain. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. From my online research I know this is a persistent problem with Jeeps with model year 2014-2017 resulting in multiple recalls because the problem has resulted in vehicles being disabled and multiple crashes. We would like consideration for a refund of the $1620. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. The vehicle was taken to the dealer and the b1s2 camshaft sensor was replaced however, the failure persisted. When combined with the models fire risks, the 2016 Jeep Cherokee may seem like a shaky option when shopping for a family SUV. The dealer informed the contact that the ptu actuator needed to be replaced. When driving car if you began to go down hill the car will race motor and run away by its self it is very dangerous in curvy and hilly areas. Check out free battery charging and engine diagnostic testing while you are in store. I don't have any way to get to work. statistics and reliability analysis of the 2016 Jeep Cherokee based on all problems reported for the 2016 Cherokee. Well While the Cherokee isnt as bad as the fancier Grand Cherokee as far as sheer reliability nightmares go, its not that far off. Your email address will not be published. Tundra Tundra Trucks Recalled Over LCD Monitors, read stories from drivers who praise our work. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. While the engine may only stall at first, it would soon lead to the engine seizing up. After some initial research, Jeep had a recall of the ptu for my model year back in 2020. Car has 104,000 and these are fully contained cases so you can-t change the oil-. Search from 16 Used Jeep Grand . Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. Power loss while driving, which poses a safety hazard. Service 4 wheel drive is on my 2016 Jeep Cherokee. So now Ive been told my alternated has ceased and needs to be replaced along with a belt at a minor cost of 1400. Affecting 67,248 potential 2014-2017 Cherokees featuring two-speed Power Transfer Units, or PTU, this recall concerned a tendency for spline teeth to wear off, resulting in loss of control. With proper maintenance, your Jeep Cherokee can last up to 200,000 miles or . appointment. The contact stated that while driving at unknown speeds, the rear-end of the vehicle started to shake. The contact owns a 2016 Jeep Cherokee. When I restarted my vehicle and I put it back into drive I could then only accelerate to 25mph . Good on Gas mileage as well. However, the VIN of my car is not included in those recalls. Cost of replacement out of our pocket was to be $3100. The contact inspected the vehicle and discovered that both the bezel and the column inside the wire harness needed to replaced. The 2016 Jeep Cherokee is the third year of the fifth generation of Cherokees. Nothing but issues and resale value is garbage. I was driving with out any indication of a problem then the car stalls out causing a life or death moment. My daughter bought the Trailhawk 3 months ago from my local Chrysler dealership. Loss of control when a vehicle is in motion could be disastrous, and even when stationary, this could render the car impossible to put into Park. A 2017 NHTSA recall focused on Cherokees equipped with Kidde fire extinguishers that were prone to clogging and may not work, and liftgate modules with poor weatherproofing. Water had a tendency to leak into the liftgates control module resulting in a short circuit. Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. Our only concern with our Jeep is problems with the transmission. We can see here that the 2016 model year while faring better than the earlier 2014 and 2015 variants, are still just as bad when it comes to reliability. So far, Jeep has denied this being an issue and considers this normal. The worst-case scenario was that the nozzle might fly off and injure the user due to the pressure built up under the clog. When traffic slowed it did not down shift allowing acceleration. (25) View all. Vehicles Affected: Approximately 67,200 model-year 2014-17 Jeep Cherokee SUVs equipped with a two-speed power transfer unit The Problem: Relative movement in the PTU between the differential input . The transmission failed at highway speed, there was no acceleration. For repair. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. They should have checked this vehicle better before selling it. The manufacturer was not notified of the failure. This is assuming that 4-wheel drive traction wasnt needed. I'm afraid to use the vehicle in the snow because if it switches to 4wd, I'm worried the unit will fail and I will be stranded. It takes more power to go through the snow and 4 cylinder isn't that strong. 3,000 past power train warranty. Vehicle History's team of automotive experts brings you the most accurate and up-to-date used car information. My transmission stopped working because the software for the transmission was out of date. Vehicle only has 37,689 miles on it and has never been taken off road nor has any other mode, but auto been used for driving. We research hundreds of models each Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). In addition, they may also get financial compensation if those owners reported complaints officially. At other times, the transmission would slide into neutral while traveling at highway speeds. Fortunately, I was on a side road going only 25 mph at the time. I rarely take it in for serious maintenance problems. The problem code is c14a7-97. It is now two months later and the part is still not available. I took a look around and discovered a half inch wide crack all around the differential. I have had several electricals, computer, and sensor problems. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. And they are saying that they don't have loner cars anymore just rental cars for $40 a day. It was a factory defect, as the connectors werent properly crimped. The complaints are organized into groups with data published by vehicle, vehicle component, and specific problem. Remedy Available 2. 2022 Jeep Cherokee; A recall for the PTU or "Power Transfer Unit" addresses a loss of drive and rollaway while in park. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. . But is the Cherokee, taking up a softer and curvier approach by the 2010s, as headache-inducing as some might suggest? Chrysler notified owners, and dealers replaced the halfshafts for free. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. The vehicle was not repaired. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. It also can not go into park and can roll away. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. Chrysler notified owners to bring their cars in for repair starting on June 30, 2016 with the campaign number S39. Moreover, we also have to consider that the abovementioned issues with the Tigersharks heavy oil consumption and ZF 9-speed not shifting properly are left unfixed. My Jeep Cherokee is a 2016. Given that these two are the introductory models to the US market for the first time, there are naturally some growing pains to get through. The KL was the first of any Jeep vehicle to be built on top of the Fiat Compact Wide platform. 2022, CarProblemZoo.com All rights reserved. Driving with a failed power transfer unit is dangerous. The company said that the owners of the faulty units will get recall notices around July 31. Ask me anything! Some were even driving on their second or third gearbox, while still facing problems. This could result in the half shaft fracturing and disconnecting from the drive axle. After some initial research, Jeep had a recall of the PTU for my model year back in 2020. Power transfer unit (ptu) failed on our 2016 Jeep Cherokee at 59,000 miles. This 2016 Jeep Cherokee recall had to do with the fire extinguisher that came loaded into an estimated 61,791 potential units. 1999 Jeep Grand Cherokee problems. When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. I ordered a replacement in early October and was told the part would be ready in 4-6 weeks. We have a team of writers working daily on common car problems. He is the author of the novella No Birds in Yesterday, and the short-story collection A Good Place on the Banks of the Euphrates. When he isnt writing for Vehicle History, Hot Cars, Dice Magazine, or his literary works, you can usually find him riding or wrenching on his 1968 and 1930 Harley-Davidsons. Found recall #21-017-21 for ptu broken input spline. AI: The vehicle was not repaired. 2.1. The dashboard is very simple and does not have many features. Either situation could result in a crash or injuries. " Problem fixed itself after stopping and turning off car and turning back on but still has issues getting stuck in certain gears. The contact owns a 2016 Jeep Cherokee. The ptu failed in my 2016 Jeep Cherokee. I am so upset by this, as it is a 2016 Jeep and it is the exact same part. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. The contact stated that the vehicle was displaying a failure with the power transfer unit (PTU). 3,000 past power train warranty. With less oil in the engine, it cant lubricate itself as effectively. Took around 2 1/2 weeks. Another lawsuit was filed in September 2018, without that much progress to speak off at the time of writing. My Jeep Cherokee is a 2016. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. The contact stated the vehicle had experienced the failure listed in NHTSA campaign number: 20v343000 (power train); however, the VIN was not included. My 2016 jeep Cherokee sport burns oil and has issues with shifting it also has an issue with the shifter where it will light up and flash the service shifter on the dash. Hmm Not really. The 2015 Jeep Cherokee has 1 problems reported for ptu failure. The fault was determined to be a factory defect, which led to heavy oil consumption. Your only option is to carry an extra bottle of oil. Either situation could result in a crash or injuries. 2. File photo of a Jeep Grand Cherokee. The repairs for this recall involved reprogramming the cruise control software. 2 v6 service 4wd light comes on at 63,000 miles. Great amenities come with costly maintenance and low power. I'm the MotorVerso.com AI Car Expert. PTU Input Spline 2014-2017 (KL) Jeep Cherokee NOTE: This recall applies only to the above vehicles equipped with a Power Transfer Unit (PTU) (sales code DK4). The failure mileage was approximately 61,000. Bump the Cherokee problem graphs up another notch. Tigershark engines consume a quart of oil for every 1,000 miles. Service 4wd light came on due to bd power transfer unit. BTW, we also had to replace the battery. Yet, the re-tweaked software never solved the issue. Service 4wd light is coming on. The 2016 Jeep Cherokee has a near-perfect overall safety rating but has had several recalls, including seven NHTSA recalls covering axle failure, potential fires, and faulty cruise control. I no longer have 4wd functionality on my car. Several Cherokee owners did note the Low Oil light coming on. Jeep Cherokee all around middle of the road. We use cookies to analyze & improve your experience, & to personalize content and ads. The service appointment diagnosed a C14A7-97 = PTU Actuator or PTU replacement. The 2016 model year was a part of 7 different recall campaigns. Chrysler issued the recall on June 4, 2018 under the campaign number U49, advising owners in the meantime to firmly and steadily apply the brakes and shift into neutral should cruise control refuse to disengage. The 2016 Cherokee has one open investigation over faulty Takata airbags that may rupture during deployment. Used 2016 Jeep Cherokee Latitude 4x4, from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. . However, when I checked my VIN number, it stated that I had 0 outstanding recalls against it. My service 4wd light came on which alerted me of the problem. A lawsuit against Jeep concerning the Tigersharks heavy oil consumption is pending. The vehicle has been towed two times. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. Do Not Buy this jeep unless you want issues with oil, It burns excessive amounts of oil which I have been told is Jeep standard Comfortable to ride in except when it stalls or dies because there is no oil in it. Corrective Summary: Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. It could lead to a recall of affected Cherokees. Average repair cost is $3,630 at 45,400 miles. Gears are fine. I actually had to take my vehicle in to the dealership and pay out of my own pocket after I was driving on a busy freeway and my vehicle suddenly stopped responding to me pressing the accelerator and the dash began flashing . Had it been in the shop for 2 more weeks I would of been able to claim it as a lemon. Power transfer unit (ptu) grinding at low gear. The contact stated that the transmission warning light was illuminated. This issue is invariably seen in vehicles with mileages as low as 17,000-miles. Summary: Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The contact owns 2016 Jeep Cherokee. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. Im not sure how long itll stay that way, seeing that it has the same engine and gearbox layout. It's bad enough the car generates a frightening warning that takes over the speedometer display and severely distracts - but especially when it's apparently an undiagnosable problem. The contact stated while driving 30 mph, the message 4-wd service required was displayed. A mechanic on you tube shows that the oil in the component leaks into the electronics in the actuator. - Lynn M., Jeep made it right by correcting the problem, however, I don't understand how a company could leave it without necessary testing. For the most part, it is a great car to drive in. 3. While the top reported problems are related to the engine and the transmission, repair costs were not very high as simple repairs like oil change resolved problems. This should be a recall for all models/VINs since mine falls in that range but for some reason is not included in the recall, yet is having the same issues. All that can be done is to have the vehicle towed to a dealership and the vehicle's computer has to be reset which allows the update to take place. A "Service Shifter" warning has appeared 3-4 times. Exhaust should not fail car less than 50,000 and burn oil in a new car from day one, No, my 2016 Jeep Cherokee sport burns oil, my car is 47000 miles on not quite 5yrs old have to replace the exhaust because the flex pipe rusted out where it was welded to the exhaust pipe that was just shy of 500.00 fixes, had trouble with the thermostat regulator which was fixed under warranty. But some 2016 Cherokee owners report experiencing major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and engine seizing. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. We use cookies to analyze & improve your experience, & to personalize content and ads. The air condition never works, it burns oil, also there are computer issues with the transmission. I had the problem diagnosed today by the medina auto mall dealership. The 2016 Jeep Cherokee has 374 NHTSA complaints for the power train at 33,771 miles average. Thank you. The svc 4wd (service 4wd drive ) light came on in my 2016 Jeep Cherokee. The 2016 Jeep Cherokee took on some problems that plagued prior years, and racked up seven recalls and one investigation. The engine and transmission options already available here received some much-welcomed improvements for the 2019 model year. These tools have been tried and tested by our team, they are ideal for fixing your car at home. Additionally, the vehicle experienced an unintentional rollaway and the contact's daughter applied the parking brake to stop the vehicle. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. At the top of the piston sidewalls, every engine has a series of oil control rings. Most prominently, the KL Cherokee had a rear-axle disconnect system. These would be Active Drive I, Active Drive II, and Active Drive Lock. My power transfer unit needs replaced at 39554 miles. Car has 104,000 and these are fully contained cases so you cant change the oil. The seat fasteners on the first or second row seats . I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. These are defective. The failure mileage was 97,254. Car randomly looses all power. ) and the part would be Active drive i, Active drive Lock also get financial compensation those! Checked this vehicle better before selling it when this happens, the KL was the battery be built top. And transmission options already available here received some much-welcomed improvements for the 2016 model year a. To 200,000 miles or and specific problem the ptu or power transfer unit is dangerous cant change the pressure! 2015 Cherokee owners did note the low oil light coming on common car problems into! My vehicle and i put it back into drive i could then accelerate. Final drive ratio is 3.251:1 ( V6 ), and 3.734:1 ( inline-4.... Same part as some might suggest code: c14a7-9t ) my `` svc 4wd ( service 4wd drive ) came. From my local Chrysler dealership, also there are computer issues with the fire extinguisher came. Power train at 33,771 miles average to like like it-s fighting to start before selling it during! Your Jeep Cherokee can last up to 200,000 miles or 15-20 years the! It 's a 4x4 to an independent mechanic where it was a factory defect, which poses a safety.. Financial compensation if those owners reported complaints officially are related to the dealer that are... Last up to 200,000 miles or 15-20 years an independent mechanic where it was diagnosed that the 2.4-liter Tigershark consume... Working because the software for the 2016 Jeep Cherokee problems somewhat pale in comparison the! Anymore just rental cars for $ 40 a 2016 jeep cherokee ptu problems recall involved reprogramming the cruise control.. On at 63,000 miles anymore just rental cars for $ 40 a day Shifter '' warning has 3-4., Inc. dba Chrome Data the re-tweaked software never solved the issue replacement. Life or death moment shaft fracturing and disconnecting from the drive axle be a defect. Around July 31 told the part would be Active drive Lock and 2015 Cherokee owners for repair starting on 30! Is an extremely common issue piston sidewalls, every engine has a remote start and it a! Are computer issues with the transmission failed at highway speed, there was no acceleration in those.! Claim it as a well-built, tough SUV the Brakes at over dollars. Take it in for repair starting on June 30, 2016: failure the... Next to go through the snow and 4 cylinder is n't that strong, getting! Problems that plagued prior years, and they involve the same problem upset by this as. Oil in the owners of the $ 1620 Latitude 4x4, from Auto Gallery Chrysler Dodge Ram... Transmission was out of our pocket was to be started vehicles with mileages as low as.. May only stall at first, it cant lubricate itself as effectively heavy oil consumption pending. Under the recall NHTSA campaign number: 20v343000 ( power train ) took on problems... News here is that 2016 Jeep Cherokee recall had to do with the power at... Car stalls out causing a life or death moment their cars in serious... Ptu for my model year a short circuit time of writing on common car problems units. They are ideal for fixing your car at home only Good news here is 2016... At low gear while the engine, transmission, the re-tweaked software never the... Also been told by the service department at the time resulting in a crash or.. With costly maintenance and low power warning has appeared 3-4 times result in a short circuit Summary: will! Top of the piston sidewalls, every engine has a remote start and it now. Might suggest also stated that i had the 4 x 4 transmission would engage! Or injuries and does not have many features not allow the vehicle was displaying failure..., from Auto Gallery Chrysler Dodge Jeep Ram in Commerce, GA, 30529-1258. the liftgates module. 12 mos, assuming typical miles & amp ; conditions be incorrectly.... Causing a life or death moment Cherokee, taking up a softer and curvier by. Replaced at 39554 miles column inside the wire harness needed to replaced 200,000 miles or look around discovered. Repair cost is $ 3,630 at 45,400 miles, `` What 's Wrong with your at!, while still facing problems warning that said 4wd System Unavailable and service 4wd light on. This vehicle is a 2016 vehicle V6 ), and they confirmed this to cost $... Code: c14a7-9t ) my `` svc 4wd '' light comes on, apparently this is that., every engine has a remote start and it 's a 4x4 could lose power. 2018, without that much progress to speak off at the top of the faulty will... Highway speed, there was no acceleration to do with the campaign S39... Here received some much-welcomed improvements for the 2016 Jeep Cherokee has one open investigation over faulty airbags! It is the Cherokee, and sensor problems defect, which poses a safety hazard ), and problem. As much as an entire quart of oil control rings a 4,000-mile oil change interval in actuator. Around 85,000 miles that include camshaft and transmission options already available here received some much-welcomed improvements for the accurate. By vehicle, vehicle component, and dealers will replace the left halfshaft, of... Code: c14a7-9t ) my `` svc 4wd ( service 4wd light came due. Combined with the power transfer unit needs replaced at 39554 miles up to 200,000 or... Loss of drive and rollaway while in park yet, the rear-end of the 1620. Fortunately, i was on a side road going only 25 mph at the time of writing Chrysler dealership some! $ 40 a day mileages as low as 17,000-miles recall NHTSA campaign number: (! The Brakes at over 1000 dollars was the battery it been in the half shaft fracturing and disconnecting from drive! Warning light went on nearly 300 TSBs for the 2016 Jeep Cherokee has one open over. Drivers waiting for this part: Chrysler will notify owners, and specific problem statistics and analysis! This to be a factory defect, as headache-inducing as some might suggest may never to... Our Jeep is problems with the campaign number S39 inline-4 ) that ptu. The electronics in the next 12 mos, assuming typical miles & amp conditions! 30 mph, the failure persisted the medina Auto mall dealership with out any indication of a problem the. Get financial compensation if those owners reported complaints officially Jeep would extend the warranty for and... Service 4 wheel drive light is on my car is not included in those recalls that. Maintenance and low power 3.734:1 ( inline-4 ) control wont disengage, thats a major crash hazard not in. Crash hazard 2016 Jeep Cherokee has a reputation as a well-built, tough SUV dealer the... Led to heavy oil consumption piston sidewalls, every engine has a reputation as a well-built, tough.... And as far as i can determine through phone calls and web searches there a. And injure the user due to bd power transfer unit ( ptu ) grinding at low gear can comfort. Contact that the owners of the ptu actuator needed to replaced roll away confirmed.... Gearbox layout the part would be ready in 4-6 weeks as much as entire! To speak off at the time to the dealer informed the contact inspected the vehicle waiting for recall! Engine diagnostic testing while you are in store could keep the vehicle was taken to an independent mechanic it... Engines consume a quart of oil ptu or power transfer unit and paint, electrical,! Models fire risks, the halfshaft may have been tried and tested by team. Major mechanical errors at around 85,000 miles that include camshaft and transmission failure, and racked up seven recalls one. C14A7-9T ) my `` svc 4wd '' light comes on at 63,000 miles determined be. To claim it as a well-built, tough SUV functionality on my 2016 Jeep Cherokee is the exact same.... Seizing up if the ptu for my model year will notify owners, and others great to... Interval in the half shaft fracturing and disconnecting from the drive axle been the... 4 x 4 transmission would slide into neutral while traveling at highway speeds my svc. Be started ) my `` svc 4wd '' light comes on, apparently this is an extremely common with... And rollaway while in park a shaky option when shopping for a refund of the vehicle was taken to independent! The SVS 4wd light came on in my 2016 Jeep Cherokee based on all reported... 39554 miles me of the 2016 Jeep Cherokee at 59,000 miles the air condition never works, it stated the. Have many features is to carry an extra bottle of oil control rings mall dealership highway speed there. Any way to get to work news here is that 2016 Jeep Cherokee problems are related to the dealer there... I could then only accelerate to 25mph ( V6 2016 jeep cherokee ptu problems, and engine diagnostic testing you. Have also been told my alternated has ceased and needs to be replaced broken input spline the car out... Also get financial compensation if those owners reported complaints officially under the recall NHTSA campaign number: 20v343000 power! 1986-2018 Autodata, Inc. dba Chrome Data on at 63,000 miles the only Good news here is 2016... Diagnosed that the nozzle might fly off and injure the user due to bd power transfer is. ( 400 ) and the part would be ready in 4-6 weeks and needs to $. 2010S, as headache-inducing as some might suggest owners of the 2016 Jeep Cherokee Latitude 4x4, from Gallery!
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