princess medallion app problems
It does okay with my wife Iphone. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. It says "INVALID VALUE" for my email address so the next button isn't accessible. Always get message try again later Unable to login. Ann is my middle so my passport is correct That eventually went away. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. So travel documents not accurate and unable to load credit card details. The app just keeps saying there is a problem and to try again later. I called and was informed there was a glitch and to just show up when I wanted to. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. He had tried numerous times with his ID and password (and also with the booking number), but no dice. I have been trying since March to link my cruise in the medallion app. Previous message had wrong email address: It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Couldn't log in with password had to use book ref. It keeps telling me to try again later. (Only passport option). Unable to proceed. Tried restarting the app and restarting the phone with no success. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Click Princess MedallionClass "Force Stop". Worthless app and website. Now I am on board the Caribbean Princess. Princess MedallionClass does not seem very safe to us. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Can not get to green line. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. UPDATE: I was able to get in on my tablet using log in with booking number. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. . I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". and still can't get it to accept anything other than +1 as the country code for my mobile. Is the app available in multiple languages? I cannot enter numbers of postcode for payment method credit card entry They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I did sign on today and got the white screen of death. I'm from. While the cruise was okay, the staff highly professional and friendly. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. EDL). As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. I think they were having server issues this morning. Unable to complete personal nformation. IDK why no 8-tops, but not interested in them. You can't do everythingbut quite a bit can be done using this method. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. I think they were having server issues this morning. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. I want to be able to use the app.). Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Are you having issues? Please, a line by line instruction guide? It might be worth reading through some of them. Learn more about Dine My Way reservations. I may cancel this cruise and go back to Norwegian. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I still don't see anything about choosing an arrival time but at least I'm in . The App is very poorly written and takes an inordinate amount of system resources. I even tried to use their web version of the app. How can this be resolved? Powered by Invision Community. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. So if anyone else was having the problem I was just providing a non-Princess reason for it. I'm not a happy camper right now. Hi, I am trying to put my travel documents in the ocean document and cant save it. ), @Aunt Bartywelcome to CruiseCritic! steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I think this is down to semantics. Inconsistent and does does not work with android smart phones. How do I REMOVE this app! However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Quick voyages to the California Coast, Caribbean and Mexico. I know it is frustrating; but rest assure; Princess IT are working overtime;. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. You can also access these experiences through your stateroom TV and digital portals around the ship. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. And for "game-time decisions," check how many people have reserved a venue at any given moment. UPDATE: I was able to get in on my tablet using log in with booking number. Phoned Princess but all they could say was reinstall the app but that has made no difference. . Re Princess (ta && ta.queueForLoad ? The staff know nothing about it - why should they, as they don't work for Princess. More time for you. Its not allowing me to enter personal info. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. If I try anything else, all information is lost. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. What do I need to get it to save the information? R u sure you have placed the phone properly over them? Loading loading..loading,,,,,,,,,,,,,,,,, Upgraded wearables but app would not accept payment. After scanning my passport and filling in the details, I press SAVE. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Not a happy 80 year old crappie!! I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. However, the app has not updated and still only records up as Ruby membership. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You walk along the corridor and voila! (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I have tried for 3 weeks now to now avail. If down due to system maintenance, so state (THAT is minimal customer service required). Discover rich heritage and bright flavors ona Mexico cruise. Will not let me save. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Powered by Invision Community. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Your advise & resolution required ! Travel Documents - Double-check that you have all the required docs. Then open a web browser and the page will launch. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. ), You will be able to leave a comment after signing in, By I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Started June 21, 2021, By The emergency contact for my travelling has been carried to my 'information'. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Worried that we will not be able to use the medallion for our august cruise. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. There must be a easier way of checking in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Princess needs to do what airlines and many other companies do. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. My husband has long had an account with Princess, but could not get in via the Medallion app. Pass. Well it really is moving slower! What is a Princess MedallionClass Vacation? Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. If you already have an online account with Princess, you may enter your . App extremely slow and crashes regularly. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. 19952023, The Independent Traveler, Inc. When i complete the info, i cannot click save. . There are many android uses who will be able to help you (I'm an Apple kind of person). Have called numerous numbers and went around the world only to eventually come back to the original operator, W They will be able to just race on board with their medallions! Relaunch Princess MedallionClass on android. can't do mine. Not very good to say the least. Click "get online now". Recent Fatal Car Accident In Florida 2022,
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It does okay with my wife Iphone. https://boards.cruisecritic.com/search/?q=medallion&quick=1&type=forums_topic&nodes=119, I sincerely do not think they will get it working consistently any time in the near future, Just need to do the 1page on passport with your info in code on the bottom. My fellow passenger Kathy has put her preferred name to log into the app and not Kathleen as on her passport so cannot log on. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". I have done everything in my power too get this app too work, removing it, clearing anything that this app had on my phone but still, nothing. It says "INVALID VALUE" for my email address so the next button isn't accessible. Always get message try again later Unable to login. Ann is my middle so my passport is correct That eventually went away. Its easy to look ahead when you can see upcoming ports and activities for the whole voyage. Text, video chat, share photos and check email, Stream your favorite shows, movies, music and sports. So travel documents not accurate and unable to load credit card details. The app just keeps saying there is a problem and to try again later. I called and was informed there was a glitch and to just show up when I wanted to. Alternately, if you don't feel like waiting on hold for two hours, you can just report your issue via the askoceanmedallion@carnival.com eMail address. He had tried numerous times with his ID and password (and also with the booking number), but no dice. I have been trying since March to link my cruise in the medallion app. Previous message had wrong email address: It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Couldn't log in with password had to use book ref. It keeps telling me to try again later. (Only passport option). Unable to proceed. Tried restarting the app and restarting the phone with no success. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. Click Princess MedallionClass "Force Stop". Worthless app and website. Now I am on board the Caribbean Princess. Princess MedallionClass does not seem very safe to us. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. Can not get to green line. and Cruise Critic Princess Cruises forums have a lot of discussion about the medallions. UPDATE: I was able to get in on my tablet using log in with booking number. Bin trying for 4 weeks to upload covid vaccine proof just keeps saying retake never nin so stressed ,total waste of time when you do phone princess for help they don't want to know seems they don't care once they have had your money . Order them for yourself and your travel party now through the OceanReady section of the MedallionClass app or purchase them on board at the OceanFront area. . I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". and still can't get it to accept anything other than +1 as the country code for my mobile. Is the app available in multiple languages? I cannot enter numbers of postcode for payment method credit card entry They may also call the Guest Services Desk or talk to their Stateroom Steward, as usual. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. I did sign on today and got the white screen of death. I'm from. While the cruise was okay, the staff highly professional and friendly. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. EDL). As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. I think they were having server issues this morning. Unable to complete personal nformation. IDK why no 8-tops, but not interested in them. You can't do everythingbut quite a bit can be done using this method. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. I think they were having server issues this morning. This video shows you what it looks like and walks you through the Health Assessment Questionnaire.Please like this video and subscribe to my channel to make sure you dont miss future content. The Medalion App was okay, but you won't get notifications if a fellow passenger tries to contact you using it. The Princess MedallionClass App - This will have your OceanReady boarding pass with a QR code. I want to be able to use the app.). Download the MedallionClass app on your smart device to get started: Watch Order Food, Drinks + More with OceanNow Hungry during Movies Under the Stars? Are you having issues? Please, a line by line instruction guide? It might be worth reading through some of them. Learn more about Dine My Way reservations. I may cancel this cruise and go back to Norwegian. When we changed cabins 1 week before a cruise the medallion we already had received was automatically updated. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I still don't see anything about choosing an arrival time but at least I'm in . The App is very poorly written and takes an inordinate amount of system resources. I even tried to use their web version of the app. How can this be resolved? Powered by Invision Community. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. Contact Princess MedallionClass Published by Global Experience Innovators on 2023-01-07 The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. Most App issues have now been resolved *IF YOU HAVE A NEWER DEVICEor one that has lots of RAM*. When trying to upload documents to medallion app it wont give me an enhanced drivers license option. So if anyone else was having the problem I was just providing a non-Princess reason for it. I'm not a happy camper right now. Hi, I am trying to put my travel documents in the ocean document and cant save it. ), @Aunt Bartywelcome to CruiseCritic! steeldrumsteve, August 23, 2021 in Princess Cruises, Trying to use the app on android devices but unable to upload documents. 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. But all guests, can enjoy the expedited arrival benefits of completing OceanReady steps before embarkation. I think this is down to semantics. Inconsistent and does does not work with android smart phones. How do I REMOVE this app! However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Quick voyages to the California Coast, Caribbean and Mexico. I know it is frustrating; but rest assure; Princess IT are working overtime;. Get OceanReady Instructions for Your Cruise | View MedallionClass FAQ. You can also access these experiences through your stateroom TV and digital portals around the ship. The Ocean Medallion looks like a small, quarter size disk and can be worn on a lanyard, waterproof wristband or other Ocean Medallion accessory. And for "game-time decisions," check how many people have reserved a venue at any given moment. UPDATE: I was able to get in on my tablet using log in with booking number. Phoned Princess but all they could say was reinstall the app but that has made no difference. . Re Princess (ta && ta.queueForLoad ? The staff know nothing about it - why should they, as they don't work for Princess. More time for you. Its not allowing me to enter personal info. Generally speaking, if you want something that you can get/schedule on the medallion application.just do it the old way.ignore the application and you'll be a happier cruiser. If I try anything else, all information is lost. That network exceeds all cruise industry security standards and uses a combination of anonymization and encryption to keep data stored there secure. What do I need to get it to save the information? R u sure you have placed the phone properly over them? Loading loading..loading,,,,,,,,,,,,,,,,, Upgraded wearables but app would not accept payment. After scanning my passport and filling in the details, I press SAVE. In Ocean Ready there seem to be 5 steps, Number 1 on my app is labeled "Personal Information and Documents- Upload your travel and personal documents". Not a happy 80 year old crappie!! I was able too use it with no problems 4yrs ago, not one glitch, now I can't even get any documents into it, it took my name, date of birth and picture, that's as far as it got me. However, the app has not updated and still only records up as Ruby membership. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. You walk along the corridor and voila! (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I have tried for 3 weeks now to now avail. If down due to system maintenance, so state (THAT is minimal customer service required). Discover rich heritage and bright flavors ona Mexico cruise. Will not let me save. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause Powered by Invision Community. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Your advise & resolution required ! Travel Documents - Double-check that you have all the required docs. Then open a web browser and the page will launch. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. You'll want to complete the following steps to ensure access to the Green Lane in the terminal for faster check-in with less waiting: *Currently only available for US residents. ), You will be able to leave a comment after signing in, By I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. Started June 21, 2021, By The emergency contact for my travelling has been carried to my 'information'. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. Worried that we will not be able to use the medallion for our august cruise. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. There must be a easier way of checking in. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496803', '');}, 'log_autolink_impression');Cruise line. Princess needs to do what airlines and many other companies do. I uninstalled and reinstalled and checked all the permissions settings for the app but still no joy, I'm using Samsung Galaxy S20 FE latest version of Android 11 OS. My husband has long had an account with Princess, but could not get in via the Medallion app. Pass. Well it really is moving slower! What is a Princess MedallionClass Vacation? Also I was trying to upload his covid shot record but it wouldn't take it by file or camera. If you already have an online account with Princess, you may enter your . App extremely slow and crashes regularly. The app is controlled (ignored might be a better word) by Princess HQ other than marketing that hypes it as the best thing since sliced bread. 19952023, The Independent Traveler, Inc. When i complete the info, i cannot click save. . There are many android uses who will be able to help you (I'm an Apple kind of person). Have called numerous numbers and went around the world only to eventually come back to the original operator, W They will be able to just race on board with their medallions! Relaunch Princess MedallionClass on android. can't do mine. Not very good to say the least. Click "get online now".
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