regal customer service hours
If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). Security issues have become a daily part of our lives in America. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? No, the rating system is strictly voluntary and carries no force of law. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). How about on Regals website? Submitting a film is purely a voluntary decision made by the filmmakers. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. You may have only one Subscription at any time. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. I fell that this is a poor excuse for customer service. for proof of age for each additional ticket being purchased. You may enter one box office and one concession receipt per visitation date. No recording devices (cameras, video recorders, sound recorders, etc.) AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. The Crown Club Rules govern your Crown Club Account. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Gift cards carry NO expiration date or dormancy fees. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. I am a Regal Card member. Can a rating be changed? Contact your local theatre if you have questions regarding any state or local requirements. Do Subscription Program members receive any other benefits? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres (844) 462-7342. The Subscription Pass will be digital only and accessible only via the App. Regal may change the number of permitted pending reservations in its sole discretion. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Edit your payment method for Movie Club. On the Confirm Order page, enter the gift card number and 4-digit PIN. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. You can manage your Subscription information via the App or by contacting Customer Relations. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). The matinee hours may vary by theatre location based on market or territory. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. Reseda, CA 91337. Yes. A Reservation may be cancelled in accordance with. There is no fee to enroll or participate in a Crown Club Account. You can check your Gift Card balance anytime. Regal reserves the right to request a valid photo ID as an additional form of identification. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Was trying to buy tickets online with a gift card. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Parents are urged to learn more about the film before taking their children to see it. Health & Safety Action In Regards to the Coronavirus. Senior tickets are valid for adults 60 years and older. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Please immediately contact Customer Relations. Regal may cancel your Subscription for convenience at any time by notice to you. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Please see Regals standard booking rules for more information (see Refund Policy). FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. Who enforces the ratings? Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? No, it will remain pending until you delete the request sent. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Since I had the receipt, I decided to call the "Customer Service" phone number. Refund requests are not accepted after showtime. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Please allow 24 hours for the credits to appear in your account. A list of. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. Good at Multi-tasking? P. O. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. The page that is presented will provide you with pricing information, as well as student and military discount availability. No. Regal Unlimited Rules. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Am I eligible for the Subscription Program? At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. I bought my ticket on the website, can I transfer it to the Regal mobile app? Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Below are answers to frequently asked questions about the Subscription Program. A patron desiring to purchase multiple tickets must provide a valid photo I.D. Please see I forgot my Card and Card number. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm You must first cancel your Subscription and then cancel your Crown Club Account. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. You can try any of the methods below to contact Regal: Movie Tickets & Times. Signifies that the film rated may be inappropriate for pre-teens. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? There does not appear to be any customer service. Review Movie Club Credit Activity. View recurring transaction details for previous monthly payments. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. What happened to my Crown Club digital card in the App? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Why do I have to drive for 50 minutes to another county to see Hitchcock? Promotions Regal Crown Club More Rewards Your Way! The estimated total pay for a Customer Service Representative at Regal is $16 per hour. No. Whats going on? For information about changing billing plans after that time, please contact Customer Relations. How do I make reservations for admission tickets? Click Apply. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Children 6 and under are not allowed to attend Rated R features. You can! No outside food or drink is permitted in the theatre. Regal Entertainment Group Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 129 reviews Location All Ratings by category 3.5 Work-Life Balance 2.8 Pay & Benefits 3.0 Job Security & Advancement 3.3 Management 3.5 Culture Sort by Helpfulness Rating Date Language A student discount is available at the box office and student ID must be presented at the time of ticket purchase. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Payment methods must be changed via the App. Customers are the ones who make it possible for Fandango to exist. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Please call theatre for any local restrictions. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Yes. Can I get a refund if my Subscription is cancelled? Is there a minimum Subscription term length? During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Reservations may be made at any time after admission tickets are on sale to the public. Customer Service. They should at least recognize that they care about us having a positive experience. Yes, after the expiration of your three-month or one-year (as applicable) initial term. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? How can I make reservations for friends and family? If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. No. 2023 ForLocations.com All rights reserved. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). The website did not show the card number in the records. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Yes! Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. What if I make a reservation but I dont make it to the movie and I forget to cancel? You can contact Regal customer service via chat, email or phone. How do you get more information about a rating? Store Hours. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday. Csl Plasma Pay Chart 2021 New Donor,
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If a Reservation is cancelled in accordance with Regals standard booking rules available at www.regmovies.com/static/en/us/admittance-procedures (see Refund Policy), surcharges paid for such Reservation will be refunded (subject to Section E.1(e)). Security issues have become a daily part of our lives in America. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? No, the rating system is strictly voluntary and carries no force of law. Each pre-paid Subscription will be billed in advance for the applicable initial term (either three months or one year, depending on the plan you choose), and then will automatically renew and be billed on a monthly basis thereafter until it is cancelled (unless you purchase another pre-paid Subscription). How about on Regals website? Submitting a film is purely a voluntary decision made by the filmmakers. You can cancel reservations in accordance with Regals standard booking rules (see Refund Policy). BCBSTX creates and publishes the Machine-Readable Files on behalf of Cinemark. You may have only one Subscription at any time. You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. I fell that this is a poor excuse for customer service. for proof of age for each additional ticket being purchased. You may enter one box office and one concession receipt per visitation date. No recording devices (cameras, video recorders, sound recorders, etc.) AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). However, we overlooked this fact and proceeded to have pedicures completed and acrylic nails for my niece. The Crown Club Rules govern your Crown Club Account. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Gift cards carry NO expiration date or dormancy fees. Signifies that the film rated contains nothing most parents will consider offensive for even their youngest children to see or hear. I am a Regal Card member. Can a rating be changed? Contact your local theatre if you have questions regarding any state or local requirements. Do Subscription Program members receive any other benefits? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres (844) 462-7342. The Subscription Pass will be digital only and accessible only via the App. Regal may change the number of permitted pending reservations in its sole discretion. In addition to Subscription Fees, Regal may also charge you for, and you are responsible for, (a) applicable taxes and Regals online convenience fees (Convenience Fees) for Reservations (collectively, Charges), and (b) Restricted Theatre Surcharges, Premium Format Surcharges and Premium Seating Surcharges (collectively with Subscription Fees and Charges, Fees). Edit your payment method for Movie Club. On the Confirm Order page, enter the gift card number and 4-digit PIN. Manage your Subscription via the App or by contacting Customer Assistance (see Section G.7(a)). On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Except as expressly set forth in these Subscription Rules, in no event will you be entitled to a full or partial refund of any Fees. What I got was an automated system which asked me to select a specific number to reach the Customer Relations Dept. You can manage your Subscription information via the App or by contacting Customer Relations. R - Restricted -- Under 17 requires accompanying parent or adult guardian (age varies in some jurisdictions). The matinee hours may vary by theatre location based on market or territory. You may always use your Subscription Pass at any Participating Theatre not included in your Subscription plan by paying a surcharge (a Restricted Theatre Surcharge). Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. Reseda, CA 91337. Yes. A Reservation may be cancelled in accordance with. There is no fee to enroll or participate in a Crown Club Account. You can check your Gift Card balance anytime. Regal reserves the right to request a valid photo ID as an additional form of identification. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Was trying to buy tickets online with a gift card. Cancellation of any Subscription plan under Sections F.1(b) or G.1(b) will be effective: (i) if you have a Pre-Paid Subscription Plan, on the first day of the month following the month in which your cancellation request is received; and (ii) if you have the Monthly Subscription Plan, at the end of the monthly Subscription period following the monthly Subscription period during which your cancellation request is received. Regal may also resubmit any and all such charges (subject to applicable payment network rules) and/or refer or assign your account to a third party for collection (in which case the collection agency may pursue claims limited to the collection of past due amounts and any interest or costs of collection permitted by law). Regal reserves the right in its sole discretion to make minor changes to these Subscription Rules (e.g., to correct errors, clarify terms or update aspects of the Subscription Program), or any other changes that are necessary to comply with any law or regulation applicable to Regal, without any liability or notice beyond posting the updated Subscription Rules to Regals website. Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Movie tickets purchased through Regals mobile apps or websites include non-refundable convenience fees. To me, it seemed like there actually is no Customer Relations Dept., and that Fandango simply offers a "dummy" number. Parents are urged to learn more about the film before taking their children to see it. Health & Safety Action In Regards to the Coronavirus. Senior tickets are valid for adults 60 years and older. Upon arriving at the theatre location, printed materials are available that explain how to use the closed captioning system. Please immediately contact Customer Relations. Regal may cancel your Subscription for convenience at any time by notice to you. PLEASE SEE SECTION D BELOW FOR ADDITIONAL BILLING INFORMATION. Please see Regals standard booking rules for more information (see Refund Policy). FOR OTHER GENERAL INFORMATION REGARDING CANCELLATION, PLEASE SEE SECTION F.4 BELOW. Who enforces the ratings? Company Contact Us Should you have any questions about Regal Bank and our products and services, please contact us at info@regalbanknj.com or 973-716-0600. customerservice@regalbanknj.com To report a lost or stolen debit card, please contact 1-. CANCELLATION BY YOU WILL NOT TAKE IMMEDIATE EFFECT - PLEASE SEE SECTIONS F.3(B) - (D) BELOW FOR INFORMATION REGARDING CANCELLATION EFFECTIVE DATES. Can I change my Subscriptions billing plan (i.e., monthly vs. annual)? No, it will remain pending until you delete the request sent. Therefore, REG does not allow admission to our locations for guests of any age wearing a mask, face paint or face-obscuring hood; or possessing weapons, props or fake weapons. Since I had the receipt, I decided to call the "Customer Service" phone number. Refund requests are not accepted after showtime. Subscription Rules Last Updated: 08/31/2021, Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres Please allow 24 hours for the credits to appear in your account. A list of. Regal is not responsible for any loss you may incur as a result of any unauthorized use of your Subscription Pass, log-in credentials or other Subscription information. Good at Multi-tasking? P. O. As a group they view each film and, after a group discussion, vote on its rating, making an educated estimate as to which rating most American parents will consider the most appropriate. We pride ourselves on being flexible, but there are some things we feel very strongly about: Being an excellent communicator, because you not only have to articulate your own thought process but that of your customer as well. The page that is presented will provide you with pricing information, as well as student and military discount availability. No. Regal Unlimited Rules. Choose the state in which your theatre is located to see a list of what movies are being shown that offer the captioning and descriptive audio, as well as their showtimes. Am I eligible for the Subscription Program? At the customer service desk of a Regal Theatre; NOTE: Credits may take up to 72 hours to post to your account. I bought my ticket on the website, can I transfer it to the Regal mobile app? Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 Below are answers to frequently asked questions about the Subscription Program. A patron desiring to purchase multiple tickets must provide a valid photo I.D. Please see I forgot my Card and Card number. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm You must first cancel your Subscription and then cancel your Crown Club Account. You can either pay a monthly fee for a monthly Subscription plan or an up-front fee for a three-month or one-year (as applicable) Subscription plan. Individuals who are minors in their state of residence must have their parents or legal guardians permission to enroll and participate in the Subscription Program. In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. Cancellation of your Pre-Paid Subscription Plan by you under Section F.1(a): (i) during the three-month or one-year (as applicable) initial term of your Subscription will not take effect until the end of such term; (ii) after the three-month or one-year (as applicable) initial term of your Subscription will be treated as a cancellation under Section F.3.b.ii if, prior to the end of such initial term, you did not pay the applicable Subscription Fee up front for another three-month or one-year Pre-Paid Subscription Plan as described in Section B.1.b.ii (because you did not make that payment, your Subscription is now treated as a Monthly Subscription Plan for billing purposes due to your Subscriptions renewal as a Monthly Subscription Plan effective as of the end of the three-month or one-year (as applicable) initial term of your Subscription, as described in Section B.1.b.ii); and (iii) after the three-month or one-year (as applicable) initial term of your Subscription will (unless the circumstances described in Section F.3.c.ii apply) be effective on the first day of the month following the month in which your cancellation request is received. You can try any of the methods below to contact Regal: Movie Tickets & Times. Signifies that the film rated may be inappropriate for pre-teens. Our office hours are Monday - Friday, 9:00 a.m. - 5:30 p.m. Eastern Time, excluding holidays. However, you must have an active Crown Club account in order to use your Subscription (e.g., obtain admission tickets) after enrollment. But the women that make up Regal's customer service team make it look easy, and can still find time at the end of a busy workday to celebrate a birthday with a party that brings the team together. If Reservations cannot be made via the App for any reason, but (1) admission tickets can still be obtained at the box office or in-theatre kiosks under Section E.1(a)(i) and (2) the App can still be used to display the Subscription Pass and validate such admission tickets for admission to the theatre, then your Subscription will be deemed active and no request for a refund or other compensation in connection with the inactive Reservation system will be granted. If I have a Subscription, can I cancel my Crown Club account without cancelling my Subscription? All non-movie showtimes and events (such as Fathom Events, MET Opera, concerts, private screenings and sporting events) are excluded from the Subscription Program. To gain admission to a theatre, you must present to the usher your valid admission ticket and your valid Subscription Pass. Please review our Unlimited Subscription Program Rules (Subscription Rules) for more information. Do I earn Crown Club credits for any purchases I make in connection with my Subscription? There does not appear to be any customer service. Review Movie Club Credit Activity. View recurring transaction details for previous monthly payments. Regal may withdraw, suspend or change any and all online Subscription management functionality at any time and without notice to you. What happened to my Crown Club digital card in the App? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. Why do I have to drive for 50 minutes to another county to see Hitchcock? Promotions Regal Crown Club More Rewards Your Way! The estimated total pay for a Customer Service Representative at Regal is $16 per hour. No. Whats going on? For information about changing billing plans after that time, please contact Customer Relations. How do I make reservations for admission tickets? Click Apply. Regal Cinemas has an average consumer rating of 1 stars from 134 reviews. Children 6 and under are not allowed to attend Rated R features. You can! No outside food or drink is permitted in the theatre. Regal Entertainment Group Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 129 reviews Location All Ratings by category 3.5 Work-Life Balance 2.8 Pay & Benefits 3.0 Job Security & Advancement 3.3 Management 3.5 Culture Sort by Helpfulness Rating Date Language A student discount is available at the box office and student ID must be presented at the time of ticket purchase. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. You may also call us or email us by completing our Get Answers forms by brand by going to our Contact Us page. Theatre Employees may be stationed at the entrance to theatre(s) playing MPAA rated NC17 films to check tickets and photo identification for all who enter to prevent minors from improperly entering. Your Subscription Pass and Photograph will be used by Regal for identification and fraud prevention purposes and to facilitate Reservations, issuance of admission tickets, redemption of Reservations and admission tickets, and other benefits (Other Benefits) such as special events, bonus credits, promotions such as the Movie Bonus program, discounts and special offers. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. Payment methods must be changed via the App. Customers are the ones who make it possible for Fandango to exist. (For example: if you have booked a reservation for three pending showtimes, you may not make another reservation until after you attend one of the reserved showtimes.) Please call theatre for any local restrictions. You can visit the box office or an in-theatre kiosk and use your Subscription Pass for a movie showtime on that day. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. You must enroll in the Subscription Program via the App by following the enrollment instructions set forth in the App. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR MONTHLY PLAN (DEPENDING ON WHICH MONTHLY PLAN YOU SELECT): $18.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $56.97 OR FOR THE INITIAL ONE-YEAR TERM OF $227.88) FOR THE UNLIMITED PLAN, $21.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $65.97 OR FOR THE INITIAL ONE-YEAR TERM OF $263.88) FOR THE UNLIMITED PLUS PLAN, AND $23.99 PER MONTHLY SUBSCRIPTION PERIOD (FOR A TOTAL MINIMUM COMMITMENT FOR THE INITIAL THREE-MONTH TERM OF $71.97 OR FOR THE INITIAL ONE-YEAR TERM OF $287.88) FOR THE UNLIMITED ALL ACCESS PLAN, IN EACH CASE PLUS APPLICABLE TAXES. You can change the city that you're browsing by changing the location selection at the top of Regal homepage. Yes. Can I get a refund if my Subscription is cancelled? Is there a minimum Subscription term length? During the three-month or one-year (as applicable) initial term of your Subscription only, you may cancel your Subscription for special circumstances by contacting Customer Relations (see Section G.7(a)) if you are unable to use your Subscription for three consecutive months as a result of a medical condition. Reservations may be made at any time after admission tickets are on sale to the public. Customer Service. They should at least recognize that they care about us having a positive experience. Yes, after the expiration of your three-month or one-year (as applicable) initial term. Note, gift cards are redeemable at any Regal location nationwide, excluding Cayman Island locations. Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. Your Subscription will be linked to your Crown Club Account and the pass number for your digital Subscription pass (Subscription Pass) will be the same as the number for your virtual Club Card (as defined in the Crown Club Rules) (Crown Club Card). Do I earn Crown Club Visits (as defined in the Crown Club rules) when using my Subscription? How can I make reservations for friends and family? If you can't access your QR code, please provide the ticket attendant with the phone number that was used to complete your order. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. No. 2023 ForLocations.com All rights reserved. If a payment date falls on a weekend or bank holiday or would fall on a day of a month that doesnt exist (e.g., February 30), the Fees owed on such payment date will be charged in accordance with your banks or applicable payment networks rules (which may be a business day prior to such payment date). The website did not show the card number in the records. Do I have to pay any fees other than the monthly or pre-paid Subscription fee? Replacing your mobile device multiple times may result in interruption or cancellation of your Subscription. Yes! Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. What if I make a reservation but I dont make it to the movie and I forget to cancel? You can contact Regal customer service via chat, email or phone. How do you get more information about a rating? Store Hours. Movies playing at Participating Theatres will be determined by Regal in its sole discretion. Please contact Customer Relations to discuss any issues with your Subscription that occur when changing your device. This signifies that the film rated may contain some material parents might not like to expose to their young children - material that will clearly need to be examined or inquired about before children are allowed to attend the film. Patrons 17 to 20 years of age may only purchase more than one ticket if they are able to provide photo I.D. Funds will be returned to the same payment card or gift card used to make the booking and Crown Club movie ticket rewards loaded to your Crown Club card will be restored to your Crown Club account, but please note that (i) convenience fees for tickets booked online via Regals mobile apps or websites will not be refunded, and (ii) redeemed Crown Club credits cannot be refunded or restored by Regal or re-used by you. Hours are standard business hours, 8 a.m. to 4:30 p.m., Monday - Friday.