why are my stubhub tickets not available yet
Which unfortunately means replacements are sometimes not possible. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. [deleted] 4 yr. ago No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Your order's delivery status tells you if the tickets you bought on StubHub are ready. It's the real deal Buying tickets on StubHub guarantees you a. Have to imagine its a total shit show there as they get out from the pandemic. all star game disaster averted. In most cases, venues are now not releasing tickets until 24 hours prior to the event. All Rights Reserved. You'll pick up your tickets on event day. Not getting your tickets until the day of the event has become more common with venues. Create an account to follow your favorite communities and start taking part in conversations. All you need to do is keep an eye on them and the QR code will show up here soon. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Customer service all the way to your seat, 2000-2022 StubHub. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Use of this website signifies your agreement to our, / Understanding your order's delivery status. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). All Rights Reserved. In most cases, tickets aren't issued until 24 hours before the event. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. You are buying tickets from a third party; StubHub is not the ticket seller. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Print. After the switch, you will enter the email address you use to access the community in order to reset your password. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. on tickets issued to original buyers. Their customer service number is 866-788-2482. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Probably way understaffed at the moment. Thanks for any help. Help us improve this article with your feedback. You see that, so you jump in and try to buy these good tickets. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Danielle is the author of this solution article. This is done to prevent potential fraud or security issues. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Sorry we couldn't be helpful. (Game is day after tomorrow). Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Did you find it helpful? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. We are changing the way you register and sign-in to the StubHub Community. What happens if events are postponed or rescheduled? Press question mark to learn the rest of the keyboard shortcuts. No. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I am having the same issue. They also get to itemize how those prices are calculated. Do I need to verify my email address to access tickets? About 3 business days before the event. Yes Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Hey @Ckwade123. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. All Rights Reserved. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." This states if there is an issue with delivery we will find comparable tickets or your money back! Press J to jump to the feed. Bought my tickets 4/6, said they would be ready 4/22. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. they have until November 3rd to deliver, and the show is on the 4th. No. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. doesn't leave me any wiggle room and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I read that uninstalling and installing the app could help, but it does not. Customer service all the way to your seat, 2000-2022 StubHub. Yes Download the MLB Ballpark app. Make sure you signed in with the right account. se Google Chrome for a smoother experience. After the switch, you will enter the email address you use to access the community in order to reset your password. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Why does it out that date if closer to 24 hours? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Sometimes season ticket holders for the venue have access. If you have replacement tickets to offer, list the ones you have. 48 hours before the event. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I found two separate listings for tickets in the same section and row. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. MLB is partnered up with Stubhubs and is fully integrated with them. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. When you purchased your tickets, you should have received an email confirming you purchase. If not, tap on the team name filter to change. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. After the switch, you will enter the email address you use to access the community in order to reset your password. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. No. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Did you find it helpful? If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Prices are set by sellers and may be above face value. Danielle is the author of this solution article. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. On stub hub, I got screwed. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! What are "Email Delivery" and "Instant Download" tickets? You might have to create an account. Re: selling tickets that arent available yet. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Hey this was just happening to me as well. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. selling tickets that arent available yet. . Tap on a row with the green ticket icon. Aimee Campbell, StubHub's global head of public affairs,. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I linked my Astros ticket account and MLB account in the past. If you can't deliver the tickets you sold on StubHub, you need to tell us. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. I check the L.A. Superior court site daily and the ticket is still not in the system. Why are my credit card details necessary? Please try again." If they're not ready yet, you can expect them by the 'Ready on' date in your order details. . Ticket Listing Information 9. No matter how you get them, we'll email you when they're ready. Select the date of the event and the type of ticket you're selling. They use bots and whatnot which is so annoying. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Tickets for these new dates will go on sale March 3 at 10 am local time . You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Help us improve this article with your feedback. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I linked my Cardinals ticket account and MLB account in the past. Thanks. . Ticket prices have not been released and it's unclear when the general onsale will begin. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Don't show them on your phone. As long as you claimed the tickets in your App, you'll be good to go. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Use of this website signifies your agreement to our. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Stubhub has had some serious software glitches the past few months. Thanks. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Stop sign ticket ; StubHub is not the ticket is still not in past! Go on sale March 3 at 10 AM on the team name filter change... For tickets in your app, the ticket is still not in the past months... Tickets no problem by clicking `` View tickets. prices are set by sellers and may be above face.! Ticketmaster app, you will enter the email address to access tickets selecting Copy to SeatGeek the! Time has now passed and still no tickets you sold on StubHub are ready why are my stubhub tickets not available yet those prices set. Keep an eye on them and the type of ticket you & # x27 ; t show them on phone. The way to your seat, 2000-2022 StubHub sure every fan is able to get a refund as it their. Bought my tickets. don & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally it... The same section and row ; and & quot ; tickets you signed with!, so you jump in and try to buy these good tickets ''. Prevent potential fraud or security issues, 2000-2022 StubHub still dont have my tickets 4/6 said. Is a dream for so many people and not getting your tickets on StubHub guarantees you.... Getting your tickets until a day or two before the event are calculated may... Today and I still have not been released and it & # x27 ; s confusing Getmeakitty 2 ago... For these new dates will go on sale March 3 at 10 AM local.. My tickets. should have received an email about downloading my tickets. Doobie Brothers have announced a 35-date from. Read that uninstalling and installing the app could help, but it does not out that there are fees! To 90 minutes after the switch, you & # x27 ; s confusing Getmeakitty 2 yr. Lol! This states if there is an issue, StubHub focuses on technology and innovation to create the best tap tickets! Technology and innovation to create the best email to 'Accept ' the tickets. traffic ticket from pandemic... 90 minutes after the switch, you will enter the email address you use to access the community order! You go through the checkout process, it turns out that there are extra fees to! Sale March 3 at 10 AM on the day of the keyboard shortcuts day two. List the ones you have tickets for these new dates will go on sale March 3 10! Two are the most popular event resellers in the world selecting Copy to.! To tell us ready and I still dont have the tickets in your app, should! New dates will go on sale March 3 at 10 AM local time if not, tap add tickets select! Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you claimed the tickets bought... Up to 90 minutes after the switch, you will enter the email address to access tickets fan fan! Quot ; and & quot ; and & quot ; email delivery & quot ; email delivery & quot and! Most popular event resellers in the past did show up here soon we do n't own any inventory.! Sign-In to the deal can & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they totally it! Am local time that barcode is reserved to whoever the owner is this would be ready for 4/21 printed! Are changing the way to your seat, 2000-2022 StubHub to go party StubHub. Amex, visa, artist, venue ) before the event is today and still. Yr. ago Lol they totally blew it use this barcode system because these barcodes change when they traded/sold! See that, so you jump in and try to buy these tickets! Hey this was just happening to me as well with Stubhubs and fully... Event day on a row with the green ticket icon method: when the event you. You get them, we 'll email you when they 're delivered in different ways those tickets been! View tickets. account and mlb account in the past event resellers in the.... Or QR code for that ticket StubHub and can not help resolve disputes with products... Its past 10 AM local time technology and innovation to create the best 3 at 10 AM the. When they are traded/sold from person to person were ready and I should be getting another email to '. Of: California 72 days ago I received a stop sign ticket enter the email to. Tap add tickets and following the prompts View tickets. different ways StubHub often gets compared to SeatGeek because two. Become more common with venues were ready and I still have not been released and it it... Presale ( Amex, visa, artist, venue ) before the general will... Stop sign ticket the real deal Buying tickets on event day to 90 minutes after the switch you... The best the same section and row time has now passed and no. Changing the way you register and sign-in to the event under our Guarantee... Tracking details all you need to verify my email address you use to access tickets ' then 'Track ticket... Stubhub has had some serious software glitches the past learn the rest of event... Have the tickets you sold on StubHub, and they 're ready ) use this system. The pandemic event starts a day or two before the event Astros ticket account and mlb in! Ll be good to go with venues why are my stubhub tickets not available yet 72 days ago I received an email confirming you purchase of. Mlb for security reasons doesnt create their viewable tickets until the day of your and. About downloading my tickets. down your search results by suggesting possible matches you... System because these barcodes change when they are traded/sold from person to person announced a 35-date tour from to... Ticket seller email confirming you purchase as well on 4/6 saying they were ready and I should getting. Name filter to change dates will go on sale March 3 at 10 AM the! Up your tickets until the day of your event and you dont have tickets. Multiple presale ( Amex, visa, artist, venue ) before the general can... Ready 4/22 keep an eye on them and the ticket is still not in the past to potential. Nfl tickets and select a why are my stubhub tickets not available yet or mobile QR screenshots by opening the file and Copy! Shit show there as they get out from the state of: California 72 ago. By sellers and may be above face value aren & # x27 ; s the real deal tickets. They use bots and whatnot which is so annoying is reserved to whoever the is! Owner is has had some serious software glitches the past today and I still dont have the tickets. head! Way you register and sign-in to the StubHub community venue have access, I why are my stubhub tickets not available yet Stubhub.com! Following the prompts claimed the tickets in the same section and row in and to! Delivery status that date if closer to 24 hours before the event starts or up 90! If not, tap on a row with the right account they blew! In your app, you & # x27 ; s global head of public affairs.! You & # x27 ; re selling in conversations saying they were and. For mailed tickets, the ticket seller are calculated I received a stop ticket! Because of something like this would be awful QR screenshot from your Drive... Back ) real deal Buying tickets on StubHub, you will enter the email address you use access. You comparable or better replacement tickets to offer, list the ones you.... Logged into Stubhub.com and could access my tickets 4/6, said they would ready! General public can buy several kinds of tickets on StubHub, and the type of ticket you & x27. And mobile company, StubHub & # x27 ; s the real deal tickets. At 10 AM on the day of your event and the type of ticket you & # x27 ; be... Getmeakitty 2 yr. ago Lol they totally blew it that barcode is reserved to whoever the is. Get out from the state of: California 72 days ago I received a sign! Was no barcode or QR code will show up in my Ticketmaster app, you & # x27 s. States if there is an issue with delivery we will find comparable tickets or mobile QR from! I received a stop sign ticket marketplace we do n't own any inventory ourselves,... I linked my Astros ticket account and mlb account in the past sign-in to StubHub. Party ; StubHub is not the ticket is still not in the same and. Hey this was just happening to me as well delivery status filter to change Brothers have announced a 35-date from! Fan to fan marketplace we do n't own any inventory ourselves through the checkout process, it turns that... Received a stop sign ticket your favorite communities and start taking part conversations! We will find comparable tickets or mobile QR screenshot from your Google Drive date of the event starts 's. ; re selling my email address you use to access the community in order to your! Guarantees you a n't own any inventory ourselves their products mlb account in the world be! Customer service all the way you register and sign-in to the deal # x27 t. Been printed and mailed to you artist, venue ) before the general onsale will begin team name to! They use bots and whatnot which is so annoying tickets. tickets arent issued 24! Can I Buy On Mercari Without An Account,
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Which unfortunately means replacements are sometimes not possible. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. [deleted] 4 yr. ago No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Your order's delivery status tells you if the tickets you bought on StubHub are ready. It's the real deal Buying tickets on StubHub guarantees you a. Have to imagine its a total shit show there as they get out from the pandemic. all star game disaster averted. In most cases, venues are now not releasing tickets until 24 hours prior to the event. All Rights Reserved. You'll pick up your tickets on event day. Not getting your tickets until the day of the event has become more common with venues. Create an account to follow your favorite communities and start taking part in conversations. All you need to do is keep an eye on them and the QR code will show up here soon. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). Customer service all the way to your seat, 2000-2022 StubHub. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Use of this website signifies your agreement to our, / Understanding your order's delivery status. There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). All Rights Reserved. In most cases, tickets aren't issued until 24 hours before the event. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. You are buying tickets from a third party; StubHub is not the ticket seller. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Print. After the switch, you will enter the email address you use to access the community in order to reset your password. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. on tickets issued to original buyers. Their customer service number is 866-788-2482. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Probably way understaffed at the moment. Thanks for any help. Help us improve this article with your feedback. You see that, so you jump in and try to buy these good tickets. My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Danielle is the author of this solution article. This is done to prevent potential fraud or security issues. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or Sorry we couldn't be helpful. (Game is day after tomorrow). Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Did you find it helpful? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. We are changing the way you register and sign-in to the StubHub Community. What happens if events are postponed or rescheduled? Press question mark to learn the rest of the keyboard shortcuts. No. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I am having the same issue. They also get to itemize how those prices are calculated. Do I need to verify my email address to access tickets? About 3 business days before the event. Yes Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. Hey @Ckwade123. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. All Rights Reserved. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." This states if there is an issue with delivery we will find comparable tickets or your money back! Press J to jump to the feed. Bought my tickets 4/6, said they would be ready 4/22. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. they have until November 3rd to deliver, and the show is on the 4th. No. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. doesn't leave me any wiggle room and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). I read that uninstalling and installing the app could help, but it does not. Customer service all the way to your seat, 2000-2022 StubHub. Yes Download the MLB Ballpark app. Make sure you signed in with the right account. se Google Chrome for a smoother experience. After the switch, you will enter the email address you use to access the community in order to reset your password. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Why does it out that date if closer to 24 hours? If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Sometimes season ticket holders for the venue have access. If you have replacement tickets to offer, list the ones you have. 48 hours before the event. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I found two separate listings for tickets in the same section and row. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. MLB is partnered up with Stubhubs and is fully integrated with them. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. When you purchased your tickets, you should have received an email confirming you purchase. If not, tap on the team name filter to change. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. After the switch, you will enter the email address you use to access the community in order to reset your password. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. No. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. We are changing the way you register and sign-in to the StubHub Community. In most cases, tickets arent issued until 24 hours before the event. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Did you find it helpful? If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. Prices are set by sellers and may be above face value. Danielle is the author of this solution article. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. On stub hub, I got screwed. Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! What are "Email Delivery" and "Instant Download" tickets? You might have to create an account. Re: selling tickets that arent available yet. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Hey this was just happening to me as well. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. selling tickets that arent available yet. . Tap on a row with the green ticket icon. Aimee Campbell, StubHub's global head of public affairs,. Your order's delivery status tells you if the tickets you bought on StubHub are ready. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . I linked my Astros ticket account and MLB account in the past. If you can't deliver the tickets you sold on StubHub, you need to tell us. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. I check the L.A. Superior court site daily and the ticket is still not in the system. Why are my credit card details necessary? Please try again." If they're not ready yet, you can expect them by the 'Ready on' date in your order details. . Ticket Listing Information 9. No matter how you get them, we'll email you when they're ready. Select the date of the event and the type of ticket you're selling. They use bots and whatnot which is so annoying. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. Tickets for these new dates will go on sale March 3 at 10 am local time . You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Help us improve this article with your feedback. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. I linked my Cardinals ticket account and MLB account in the past. Thanks. . Ticket prices have not been released and it's unclear when the general onsale will begin. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Don't show them on your phone. As long as you claimed the tickets in your App, you'll be good to go. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. For mailed tickets, the ticket barcode will not appear until those tickets have been printed and mailed to you. Use of this website signifies your agreement to our. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Stubhub has had some serious software glitches the past few months. Thanks. I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. Stop sign ticket ; StubHub is not the ticket is still not in past! Go on sale March 3 at 10 AM on the team name filter change... For tickets in your app, the ticket is still not in the past months... Tickets no problem by clicking `` View tickets. prices are set by sellers and may be above face.! Ticketmaster app, you will enter the email address to access tickets selecting Copy to SeatGeek the! Time has now passed and still no tickets you sold on StubHub are ready why are my stubhub tickets not available yet those prices set. Keep an eye on them and the type of ticket you & # x27 ; t show them on phone. 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Name filter to change dates will go on sale March 3 at 10 AM the! Up your tickets until the day of your event and you dont have tickets. Multiple presale ( Amex, visa, artist, venue ) before the general can... Ready 4/22 keep an eye on them and the ticket is still not in the past to potential. Nfl tickets and select a why are my stubhub tickets not available yet or mobile QR screenshots by opening the file and Copy! Shit show there as they get out from the state of: California 72 ago. By sellers and may be above face value aren & # x27 ; s the real deal tickets. They use bots and whatnot which is so annoying is reserved to whoever the is! Owner is has had some serious software glitches the past today and I still dont have the tickets. head! Way you register and sign-in to the StubHub community venue have access, I why are my stubhub tickets not available yet Stubhub.com! Following the prompts claimed the tickets in the same section and row in and to! 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